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Poster:Julie
Date:9/26/2008 10:37:00 AM
Reviewed:Express Auto Transport
Subject: Great
Review:Everyone at Express Auto was excellent. I believe the driver could have been more communicative to let me know what was going on. I was told the expected delivery was September 24. That was changed to September 25 between noon and 3:00 p.m. Then it was around 3:00 - 4:00 p.m. At 5:30 p.m. I was calling to get the status. I was told driver was delayed because he had to wait on another person who was picking up their car but he was on his way and should be here in 1 1/2 hours. At 8:30 p.m. I had to call again. Finally, around 11:00 p.m. my car was delivered. I understand the driver is traveling a long distance and alot can happen in between to change delivery times, but let someone know what is going on!

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Julie gave Express Auto Transport a rating of:


Review details 
Quote or Order ID:809163554
Quote or Order Cost:$920

Origin:New York
Pickup:On Time
Destination:Missouri
Delivery:Late
Total Time from pickup
to delivery of vehicle:		6 day(s)

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:
Primary Contact:Rob W
Secondary Contact:Tommi

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