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Poster:

Dan Shevchik

Date:

9/26/2008 1:19:00 AM

Reviewed:

Cascade Vehicle Shipping, Inc.

Subject:

Very Poor Experience

Review:

The engagement with Cascade started off fine in agreeing to a price and date of shipment and I received three emails confirming our contract. But after not hearing from the company for a couple weeks after placing my order, I emailed to follow up. I was informed my order had been canceled. This was extremely troublesome since no one had bothered to inform me and I would have just assumed the delivery was fine. Then when I inquired about the cancellation, the company refused to accept responsibility and said I had called in and canceled, which clearly wasn’t true. I never received a response to my follow up email.

Either the company or its technical system is incompetent, and the company compounds problems by not accepting accountability. I found this especially annoying since every email and phone call I received touted their high rating on this website.

Report This Review

Response:

Posted by a representative of Cascade Vehicle Shipping, Inc. on 9/26/2008 11:47:00 AM

Mr. Shevchik,

We apologize for any miscommunications that may have happened. We have it noted that you placed the order on 8/8/08 at 1:08 and it was cancelled at 1:24. We are unsure what happened. We will look into the issue and make sure it is corrected for the future.

Dan Shevchik gave Cascade Vehicle Shipping, Inc. a rating of:

Review details
Quote or Order ID:	544989
Quote or Order Cost:	$1075

Origin:	Connecticut
Pickup:	Never
Destination:	California
Delivery:	Never

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:

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