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Poster:Michelle
Date:9/24/2008 12:06:00 AM
Reviewed:Specialty Mobile Systems
Subject: FROM VA to WA
Review:The reservation process was quick and customer service rep seemed knowlegeable. Price was moderate, considering increase in gas prices and miitary discount. However, there was initial difficulty with dispatch and someone picking up this contract for approx. 2 weeks. Consequently, I cancelled contract and the next morning, I was contacted with driver info.

The driver was courteous when contacted and very accomodating to make arrangements for pickup on a military base. Despite the slow start, I will likely give this company another try in the future, since they did contact me to try and make it all good. Although I was upset, I did appreciate their continued efforts, as I would have had to start my transportation process all over again.

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Michelle gave Specialty Mobile Systems a rating of:


Review details 
Quote or Order ID:#0808080077
Quote or Order Cost:$1370

Origin:Virginia
Pickup:Late
Time from first available
date the vehicle was picked up:		15 day(s)
Destination:Washington
Delivery:On Time
Total Time from pickup
to delivery of vehicle:		10 day(s)

Truck/Carrier Type:Open
Dirty:No
Items Stolen:No
Damaged:No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:

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