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Poster:

Tiffany

Date:

6/25/2008 4:56:00 PM

Reviewed:

Cross Country Auto Transport

Subject:

Worst customer service ever! Will not refund deposit even after they NEVER picked up vehicle!

Review:

My husband and I contacted this company in January to transport our vehicle. In March they still had not picked it up. At this time we cancelled with them and went with another company. I sent them a letter in March, as someone named "Tina" told us to, formally canceling and asked for our deposit of $150 back. It's now the end of June and we are still waiting for the deposit back. I can't get a hold of any one at the company! I leave messages and nobody ever calls back. Horrible!

Report This Review

Response:

Posted by a representative of Cross Country Auto Transport on 6/25/2008 6:31:00 PM

We regret the incident, but this is not our customer!

Tiffany gave Cross Country Auto Transport a rating of:

Review details
Quote or Order ID:	1457869
Quote or Order Cost:	$1000

Origin:	Massachusetts
Pickup:	Never
Destination:	Nevada
Delivery:	Never

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

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