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Poster:

Bill

Date:

3/8/2008 10:24:00 AM

Reviewed:

AA-Automovers.Com

Subject:

Vehicle was never picked up!

Review:

I contracted with the company to move my truck on Feb 8th. As we were going to be out of town I scheduled the pickup for Feb 21st. On Feb 25th I sent an email to ask if my truck was picked up. They sent an email back and said that there were problems in finding a truck to pickup my truck. I was in shock as they had been given several weeks to find someone to transport my vehicle. It turns out they did nothing until the day it was scheduled to be picked up. This is poor work at best. If someone gives me the opportunity to earn dollars in advance, I would have set this up and been done with it. Not wait until the last minute and loose the sale! Now I am waiting on another company!

Report This Review

Response:

Posted by a representative of AA-Automovers.Com on 3/10/2008 10:02:00 AM

There are many ‘misstatements’ in this negative review. We were not contracted to move Mr. Sostrich’s truck on February 8. We were contracted on February 8 to locate a carrier company that would pick up his vehicle during a pickup period he agreed to and that was 2/21 through 2/27 and we began working on his shipment on February 8. He was advised that his destination location, Shelton, WA, (NW Washington State) did not see a great deal of freight. He was updated often. When his pickup period ended, he did not extend our agreement. He was never charged any fee. We do not ‘earn dollars in advance.’ We earn dollars after our service is completed. We are confident that readers can easily see that Mr. Sostrich’s comments about us in an internet environment are a reflection of his ignorance of the auto transport industry rather than poor work on our part.

Bill gave AA-Automovers.Com a rating of:

Review details
Quote or Order ID:	964342
Quote or Order Cost:	$1390

Origin:	Ohio
Pickup:	On Time
Destination:	Washington
Delivery:	Never

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Hold Times/Promptness:
Overall Customer Service:

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