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Poster:

Maria Enaje

Date:

2/6/2008 12:17:00 PM

Reviewed:

AA-Automovers.Com

Subject:

AA Automovers does the job as promised

Review:

The sales staff was professional and knowledgable. I used them to ship both of my cars. They had each car picked up within the time window as promised and delivered each car in a timely manner. I had the first car picked up within a 3-day window, and the second within a 5-day window. There were additional fees for my SUV (being a heavier car) and for the smaller time window. I gladly paid the additional fees knowing this carrer is contracted with several transporters and that they would pick up my car as promised.

The only reason I gave the company a Very Good rating rather than an Excellent rating is that the Customer Service department failed to return my messages asking for a receipt to be mailed to me. I had to make several phone calls after the shipping of the first car before I finally got someone to fax the receipt to me. After the second car was shipped, I emailed and left voice messages, but Customer Service did not return my email or messages. It turns out they had mailed my receipt; they just hadn't bothered calling me back to let me know.

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Maria Enaje gave AA-Automovers.Com a rating of:

Review details
Quote or Order ID:	953535
Quote or Order Cost:	$950

Origin:	Arizona
Pickup:	On Time
Destination:	Missouri
Delivery:	On Time
Total Time from pickup to delivery of vehicle:	3 day(s)

Truck/Carrier Type:	Open
Dirty:	No
Items Stolen:	No
Damaged:	No

Honesty:
Knowlegeable:
Hold Times/Promptness:
Overall Customer Service:

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