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Pioneer Auto Express Corp 

Location:Carson, CA
Secondary Phone Number:562 404 7373
Web Site:none
Time On Site:1 Year(s), 1 Month(s). Since 7/11/2007 10:35:00 AM
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Overall Rating:


22 ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall New
  • Customer Satisfaction Ratings
  • Distribution of Stars Report
    		•
    Subject:Easy Effortless Move
    Review:I was moving from Boston Mass to California and was debating whether I should drive my car to California from Mass. After looking it over it was way too far of a drive for me and the gas prices are ridiculous these days so through a distant family m... [ More ]
    Rating:
    Poster:CivicRicer
    Date:8/14/2008 7:11:00 PM
    Subject:Completely unresponsive
    Review:I shipped a car via G&L Enterprise who contracted to these guys to go from NJ to CA. It was on-time and priced right, but they damaged the underside of my car. Kenny (one of the owners, presumably) told me to talk to Harry (who said he was the ... [ More ]
    Rating:
    Poster:Peter D.
    Date:8/12/2008 3:13:00 AM
    Subject:Non-Responsive on Claims
    Review:I shipped my new Scion TC from San Francisco to Boston in early July. The driver in San Francisco picked up my car on time from my pre-designated location. That was about the only thing this company got right. I was told my car would take 7-10 day... [ More ]
    Rating:
    Poster:Nicky
    Date:8/11/2008 10:15:00 PM
    Subject:Great Service!!!! Five Stars
    Review:Well first of all Pioneer customer service was GREAT!!!!. I called several times to get information regarding my car and were VERY patient, thorough and knowledgeable. The time line they gave me was right on the money and the driver was very friend... [ More ]
    Rating:
    Poster:Vince
    Date:7/29/2008 6:19:00 PM
    Subject:Pioneer Auto Express
    Review:I had previously contracted with Express Auto and they underbid my vehicle so it sat for 3 weeks with no movement. I then contacted several companies some brokers, some carriers. I contacted Pioneer on a Friday afternoon and received a quote to shi... [ More ]
    Rating:
    Poster:Rose
    Date:7/24/2008 1:08:00 PM
    Subject:review
    Review:I was transporting my Honda S2000 from MD to CA and my broker used Pioneer as the carrier. After going through the process I realized the people at Pioneer are the people who need to be recognized not the broker. These are the guys who do the actua... [ More ]
    Rating:
    Poster:adam
    Date:7/14/2008 7:26:00 PM
    Subject:first time mover
    Review:This was my first time moving a vehicle from one place to another without driving it. I dropped my vehicle (a 05 Honda Accord) off at Pioneer and was amazed to see all the cars there. With all these BMWs and Benzes and other cars from companies I ... [ More ]
    Rating:
    Poster:Helen
    Date:7/11/2008 8:54:00 PM
    Subject:Responsible company
    Review:I had two vehicles transported from the east coast to california. A toyota camry and a toyota sienna. I was quoted a little more than I expected. $2500 was a lot of money to me, but I needed the cars moved. The vehicles were picked up a bit later... [ More ]
    Rating:
    Poster:Dr. Krishna
    Date:7/10/2008 11:13:00 AM
    Subject:Satisfied Customer
    Review:Person who takes my order is super nice and arranges pick-up within 48 hrs. I was happy to see my vehicle got transported on schedule. The driver was concerned about being able to navigate my narrow street. So we made arrangements to meet few blocks ... [ More ]
    Rating:
    Poster:Renee Schouw
    Date:7/9/2008 9:04:00 PM
    Subject:Good service
    Review:i was nervous that i was having my car transported across country from east to the west coast. in the beginning i was nervous that i could trust people with the car, and i found that people at Pioneer gave me clear information about my vehicles and i... [ More ]
    Rating:
    Poster:Alexander Keith
    Date:7/9/2008 9:03:00 PM
    Subject:extremely satisfied customer
    Review:Moved my Toyota Camry from Los Angeles, California, to Linden, New Jersey. They picked up my car 2 days earlier than quoted, which was convenient for me because it was the date I originally requested. Pick up was on time. The transportation time was ... [ More ]
    Rating:
    Poster:Gloria Johnston
    Date:7/9/2008 7:47:00 PM
    Subject:Do Not Use This Company
    Review:In summary these guys are unprofessional, horrible communicators, over promise, and under deliver. I shipped my Lexus RX 330 AWD from Connecticut to California using Specialty Mobile Systems. They subcontracted to Pioneer and told me to contact K... [ More ]
    Rating:
    Poster:R. Kim
    Date:7/4/2008 4:15:00 PM
    Subject:Pioneer Auto Express
    Review:I would highly discourage anyone from using this company. Unfortunately we went through a broker (Monstar) who hired them as our transport company. There was some minimal damage to our car that we were told was going to be covered by one of their ass... [ More ]
    Rating:
    Poster:Corrina
    Date:6/25/2008 1:37:00 PM
    Subject:Poor and Rude Customer Service
    Review:Pioneer Auto Express Corp was assigned to transport my car from CA to SC through Specialty Mobile Systems (SMS). I specifically requested for the car to be delivered between 6/13/08 to 6/18/08 (It was also on the agreement with Specialty Mobile Syst... [ More ]
    Rating:
    Poster:unsatisfied customer
    Date:6/19/2008 7:38:00 PM
    Subject:Worst Ever
    Review:I have shipped several cars back and forth between the East and West Cast for my job transfers this time I used a wonderful Contractor, Specialty Mobile Systems, to book a Car Transporter unfortunately they used Pioneer, They picked up the car on tim... [ More ]
    Rating:
    Poster:Roger Swadish
    Date:6/19/2008 11:16:00 AM
    Subject:Excellent
    Review:Moved my Accord from CA to NJ. Pickup was on time, delivery was on time, estimates were accurate, and there was no damage to the car. Excellent from start to finish. Thank you! [ View ]
    Rating:
    Poster:jkim
    Date:5/14/2008 4:49:00 PM
    Subject:Worst Experience with a carrier
    Review:To start when we booked for transport we specified that we had a flight out on May14th. Our date for availiable pick up started on the 8th. We were scheduled for pick up by the broker on May 12th. I decided to call Pioneer directly to make sure. They... [ More ]
    Rating:
    Poster:RFandino
    Date:5/13/2008 5:04:00 PM
    Subject:Delivered car on time but with damage
    Review:I used 1st Call Auto Hall to transport the car, they in turn use Pioneer to do the actual moving. They picked up and delivered on time, but damaged the fron quarter panel. Trying to get hold of them since, but they keep giving me the run around. ... [ More ]
    Rating:
    Poster:Mohan Sagar
    Date:4/18/2008 6:54:00 PM
    Subject:BMW TRANSPORT
    Review:BRAVO PEOPLE! I was let down by another trucking firm that never did show up for the scheduled pickup. Along came Professional Vehicle Shipping who assigned the transport to Pioneer Auto Express. **Pickup was to be the next day.......IT WAS **Deli... [ More ]
    Rating:
    Poster:John Griffiths
    Date:3/25/2008 3:01:00 PM
    Subject:Damaged Oil pan and Flat tire....prove it!?!
    Review:When the driver called to inform me of his arrival, I was told that he was unable to park his big rig where my car was to be picked up. The driver then let me know he would taxi over and drive about five miles back to load it onto his truck. Driver... [ More ]
    Rating:
    Poster:Nat
    Date:2/12/2008 12:37:00 AM
    Subject:Scratched Car - Denied claim!!!
    Review:Pioneer's customer service was deplorable. I filed a claim with them on Aug 22nd. I allowed them to process the claim and called back 3 weeks later, in which I was told that it was still in process. Another 2 weeks later I called back and it ... [ More ]
    Rating:
    Poster:Nick
    Date:11/1/2007 11:00:00 PM
    Subject:Coast to Coast Experience
    Review:Overall I thought the shipping of my cars was handled professionally and in a timely manner. This was my second experience in shipping cars coast to coast and this was the better of the two. The staff at Angel's Transport were very helpful in s... [ More ]
    Rating:
    Poster:Dan Hammil
    Date:7/11/2007 10:35:00 AM



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