Express Auto Transport 
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| Location: | 9772 Princeton-Glendale Rd
Cincinnati, OH 45246 |
| Phone Number: | (800)405-0914 |
| Secondary Phone Number: | (513)881-1900 |
| Website: | http://www.expressautotransport.com/ |
| Email: | service@expressautotransport.com |
| Time On Site: | 7 Year(s), 0 Month(s). Since 3/27/2003 4:52:00 PM | | FMCSA Licensing: | MC-459071 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | | | | MC-367548 | Authority | Status | | Common Carrier | Active | | Contract Carrier | None | | Broker | None | | |
 View government license and insurance information. | Company Type:
(Interstate) | Broker / Carrier
** This information is generated by the FMCSA Information ** | | | | | | | MISSION STATEMENT
Investing in our customer's satisfaction is the best way to maximize our success.
At Express Auto Transport, our high standards of integrity mutually benefit our customers and our business. Specifically, our commitment is:
to provide timely and attentive service through positive, proactive and honest communication;
to sustain ethical, long-standing business relationships,
to promote ongoing personal and professional continuous improvement; and
to demonstrate appreciation to those who have contributed to our success.
To our customers, vendors, and employees, we are dedicated to working cooperatively to deliver the highest quality of service possible. |
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Have your own experience with Express Auto Transport to share? Click Here to add a review. Overall Rating (Last Two Years*):  
803 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Express Auto Transport reports that they have an average of 11000 customers per year. Currently, this site has 290 reviews posted by individual customers for the past 365 days. So approximately 2.64% of Express Auto Transport customers have posted a review.
This means that 97.36% percent of their customer’s opinions are not represented on this site. |
| Car delivery | | Thank you very much for getting car picked up and delivered in a timely fashion. Extremely smooth process. Only waiting time was for car to be scheduled for pickup. Car was delivered the day after it was picked up. [ View ] |
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| 1981 Volvo 242 DL | | Express Auto Transport was easy to deal with, and Cathryn A. answered all of my questions. The vehicle was picked up on time, delivered when they said it would be delivered, and although it arrived dirty to be expected when transported on an open tr... [ More ] |
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| Transporter was awful | | The customer service here was very good, but the transporter was awful. There was no communication when he was days late. I took off work twice when he said he would deliver the car. He then falsely reported to customer service that he had delivered ... [ More ] |
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| overall | | Overall great service at a reasonable rate. Excellent communication Thank you Cathryn, professional driver who went above & beyond pushed car....ran out of gas. I would definitely do business with this company again. Thanks, Patrick Lynn, Ma... [ More ] |
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| Transport service | | The driver was on time and called ahead to preset the delivery time and date. Vehicle was in good condition and clean. Driver skilled and courteous. Zero complaints. Good work by the driver and your company. Kimble B. [ View ] |
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| overall review | | Communication was above expectations. The trucker picked it up later than expected, then broke down on the way so the delivery was late but I was kept advised all the way through so I am happy with ANGELA C ans Express Auto Transort!!!!!!!!!!
[ View ] |
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| Excellent | | Brandon is an outstanding person kept us in the loop. Love to you do business again with Express.Very customer friendly. Rates were good as compared to any other ebay online vendors. The only thing I ask that vehicle was 4 days late and it will be ni... [ More ] |
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| 67 VW Bug | | When the can was finally picked up.
All went well and it arrived safely
I guess because of weather and also from Virginia to New Mexico, there was a longer wait to find a driver and also to have to give a good size bonus to even get it going. That ... [ More ] |
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| pick up and delivery of 08 Harley Davidson | | I was very impressed with the service of Cathryn, with Express Auto Transport and Craig at Harrison Auto in Irwin, PA. which I bought my 08 Harley Davidson from. Cathryn and the team at Express kept me up to date, informed and followed up on all my... [ More ] |
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| all is well | | Dedicated professional service from Angela. All went just as she said. Driver was curtious and helpful getting vehicle to the garage. I have already recommened service to ohters. Good eXperience will use again. [ View ] |
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| service review | | 1/18/10 - I requested service & charged $195.00 to my card
1/22/10 - called Express Auto Transport (EAT), no driver assigned yet; I told them I would be out of town 1/23-31 (if necessary could have someone available)
1/30/10 - called EAT, s... [ More ] |
|  | | W. Owens | | 3/2/2010 2:45:00 PM |
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| call center | | It was a little hard to get ahold of Lisa on the phone, not sure why, so I just talked to who ever. No big deal. That is all I wanted to say here, so I am rambling on to meet your 200 minimun. thank you [ View ] |
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| Express Auto Transport Review | | The person that my car had to be picked up from made life very difficult for Express Auto Transport, and required multiple trucks be scheduled, as he kept finding reasons why he couldnt meet the trucker. Despite this, Express was helpful and continu... [ More ] |
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| my experience | | Got my car with no problems in a timely manner. Car was delivered within 11 days of my request. I was notified when through the whole process by email. Also found very affordable considering the distance. [ View ] |
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| Express Auto Transport. Hooray! | | Express could not have been more efficient and helpful. Assigned driver was courteous and on time at both pickup and delivery. Very pleased. I have used them before, and will use them again. Professionals. [ View ] |
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| hauling | | THIS COMPANY IS THE ONE !!!dont waist your time looking for a better deal trust me you wont find it and if you do start looking around those other guys will NEVER!leave you alone , so to save yourself grief let this company haul your item!!!!! [ View ] |
|  | | Ed Vacha Jr. | | 2/26/2010 2:30:00 PM |
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| Boat Delivery to Northfield, MN | | Very good experience. Cathryn, thanks for making the experience smooth and easy for someone who has never done this before.
Driver was great...friendly and helpful....just an overall nice guy and communicated well as to delivery time. [ View ] |
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| 1974 Ford Bronco transfer | | Very pleasant experience. Kept updated, etc. Driver Eddie on time and had lousy weather to contend with across the country.He was helpful when auto would not start: had jumpers to resolve problem. Would definitely use this service again and recommen... [ More ] |
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| Review | | Original order and quote was done online, but the dispatch confirmation notice showed the vehicle as operable instead of not running as ordered. I called customer support and they were helpful, explaining that the online order form does not always g... [ More ] |
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| Great Job!! | | This was my first experience with an auto transport company. I have to say it was a great experience. Easy to contact, clear communication, overall wonderful company. Ill definitely use them again if I have another transport need.
Thanks everyo... [ More ] |
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| VW | | I was very happy with this service. There have been lots in the news lately about car carrier services that are crooked, or never deliver your car...This one is LEGIT. They arrived on time, were polite and quick. It cost what I was quoted and not ... [ More ] |
| | | Chris Silverman | | 2/23/2010 10:37:00 AM |
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| 77 Porsche 911 | | arrived before expected date and very pleased with service. The carrier persons were really helpful in locating the car where I asked. They even went out of their way because the steering was locked and no keys. They did good. [ View ] |
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| Overall | | Everything went smoothly and I will suggest your service to others................................................................................................................................................................... [ View ] |
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| Great service | | Great overall experience, highly satisfied, delivered the truck ahead of original
schedule, Chris was awesome to work with great communication, driver kept in touch and
delivered the vehicle right on time, would highly recommend Express Auto Tran... [ More ] |
| | | Marc Magliocco | | 2/22/2010 7:47:00 PM |
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| Great service | | It was picked up a little later than what was stated and what I expected, but generally it was good. It was a somewhat inconvenient that I had to pay everything in cash. I had a check ready but had to get cash from people to pay for the service. [ View ] |
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| Gone Money No Delivery | | I hired them off of Ebay for a truck I bought. They were a "prefered vendor" of ebay. I contacted them about getting a truck out of california to Wisconsin. I was told It would be on a truck to be delivered within 1-7 days. They would just ... [ More ] |
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| 230 Days....still awaiting a refund | | It seems to me the process refunding money if services were not provided is a simple business practice and good customer service. After multiple calls over the last 230 days and a recent fax I have not received a refund from Express Auto Transport.... [ More ] |
| | | Bruce | | 2/20/2010 3:57:00 PM |
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| shipping | | Larry did his best to get my vehicle moved from Bedford OH to Steamboat Springs Co but it was difficult as route 40 is not the main route West. He was able to find a pickup for delivery to my Daughters address on route 70 West of Denver at Eagle and ... [ More ] |
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| Item # 110483340772 2002Cheve Truck | | Lisa H was very Good at getting thing set up and Started. After That the Dispatcher for the truck he had lined up I asked if this is the Name of the Co to get the Money Order made out to? He said Yes, So after getting the money Order made out, Dispa... [ More ] |
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| pick up & delivery | | Overall this was a very good experience. The only reason I put late on the pick up and delivery was due to the hardship of trying to pick up the vehicle to begin with. The hardship was the fault of the person I bought the vehicle off of. This was in ... [ More ] |
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| Driver | | Hi,Nice Driver to deal with,Thanks Jim THAKsssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss... [ More ] |
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| Good Job! | | Your service was very good. I would definitely use it again. And my contact person, Angela, was the best. She paid close attention to what was going on and was wonderful to talk to! She answered all e-mails promptly. [ View ] |
| | | Roc Standish | | 2/16/2010 2:32:00 AM |
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| 1998 BMW | | Was very happy with the delivery the driver was very nice and helpful great job well done would recommend to any one it was the way to go for me.Express Auto Transport is a A-1 Transport Company.
John: Smiths Grove KY. [ View ] |
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| 68 barracuda | | My experience with Express Auto Transport was excellent from the first phone call all the way to delivery of the vehicle. Larry i did a great job keeping me informed and the E Z load carrier was very fast and reliable. I will use again...Thanks to al... [ More ] |
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| 97 Dodge 2500 | | Great experience! This was our first experience with carrier hauling. Would definetly use again if the need arose. Would recommend to everyone. Thanks for the service! XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX... [ More ] |
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| Great Job, Angela and Team! | | I received outstanding customer service all the way from Angela C. Everything from start to finish which was a very short period of 3 or 4 days! went flawlessly. Thanks, and look forward to using you again. [ View ] |
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| 2008 Mustang GT Red | | Every thing went very well. With the big storm the weekend of Feb 5 and 6 I was really worried about the safety and condition of the car and driver. The only thing that i would have requested was access to where the car was on the different days of t... [ More ] |
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| Car Transport Review | | Overall it was a very good experience, no stress at my end. The pickup was a week later than expected but I understand the truck had mechanical issues. The car was delivered in a timely manner.
The check should have been made out to the trucking... [ More ] |
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| Great Company! | | I got the name of this company through eBay. The price was very reasonable, especially compared to other companies from whom I received quotes. People I spoke to on the phone were very friendly and professional. The car was picked-up and delivered... [ More ] |
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| Corvette transport | | I recently bought a used corvette on e-bay and decided to use a transport company to deliver my purchase. On the recommendation of my seller I contacted Express Auto Transport. My contact was with Cathryn A. and she was very helpful and knowledgeab... [ More ] |
| | | Mack Wiggins | | 2/9/2010 12:12:00 AM |
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| 1949 buick | | Express Auto Transport was the best delivery I have ever received. It literally came right to my front door. The workers were very helpful and also very courteous and professional. I would gladly use their service again. Thanks. [ View ] |
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| overall impression | | I am well satisfied with pik up and delivery. Driver Mike kept me informed and when delivery took place had a smile on his face, pleasent and positive thinking. His truck was clean and apperance was excellant. Just the kind of guy you would want for... [ More ] |
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| Overall | | I priced and have used the other transport services in the past. Yours was more organized, more timely, more professional, and less expensive.
Why anyone would use another transport service, mistifies me.
Scott A. Ressler
CEO
MobiGlobal Inte... [ More ] |
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| 300ZX | | Everything went great, I was well pleased. If I need transport in the future, I will be calling. Everyone was nice and very helpful. I would recommend your company to anyone.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx... [ More ] |
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| DAMAGE | | When unloading the vehicle was damaged. The fiberglass front end. The guy unloading it let go of the brake and started going down the ramp to fast the car bouced and broke a piece of fiberglass off. I took it to a autobody shop and the est. was $290.... [ More ] |
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| Compliments deserved | | Express Auto Transport offered to transport my classic car for hundreds of dollars less than your nearest compettitor. After my initial contact with your staff I was so impressed that I almost didnt compare prices. When I did four other auto transp... [ More ] |
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| 1986 Rolls Royce | | I have been using Dependable Auto Shippers for years and only tried a different company because the cost for DAS to go pick up my car made the price $340 more than your quote.
Am very happy, no damage to car, driver called as requested, brought car ... [ More ] |
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| 65 Impala Delivery | | Everything went well with my transport. I was happy with the service I received from Express and Angela. The driver Robert was very careful with my car and treated it as if it were his own. If I buy another car I will seek Express for shipping. [ View ] |
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| PICK UP TRUCK 1957 | | ALWAYS THIS COMPANY PROVIDES THE BETTER SERVICES ON EVERYTHING THANKS AGAIN COMUNICATION EXCELENT The price was reasonable and the deposit and COD produced a very efficent transaction. DRIVER VERY PROFESIONAL AND NICE GUY [ View ] |
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| 1977 el camino | | The Express auto Transport was awsome to deal with. they called me on the car on all aspects, from after buying to custons and to my frunt door in Canada. just awsome. I will use them againalwaysand Larry I thank you so much. you guys are like i said... [ More ] |
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