| Car Shipping | | The driver was very accomodating, and helpful. He picked up our car on first available requested date, and he delivered our car in only 4 days! He contacted us when he got into town on pick up and drop off, so as to give us warning time.
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|  | | Ruth Vallender | | 7/26/2008 12:17:00 PM |
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| Excellent service | | To my surprise the car was picked up on the first available day and delivered sooner than expected. There was a mis-communication on my part at the receiving end and this company went above and beyond expectations to help me out...thanks for everythi... [ More ] |
| | | Jeff Hopkins | | 7/26/2008 8:11:00 AM |
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| My BAD EXPERIENCE with those guys | | I was looking to ship a land rover discovery from Seattle, WA to Quitman, TX (east of Dallas) and I chose this company based on good reviews on this site and the low quote they originally gave me.
Well my car never got picked up in the 7 day windo... [ More ] | | Our outstanding record speaks for itself. Customer Bertrand Sekour is or was a program manager at Microsoft Corporation. So we chose MSN Maps to discover that Quitman, TX is a full 86 miles from Dallas, or 172 miles round trip from Dallas to Quitman.... [ More ] |
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| Great service | | We contracted with Direct Express Auto Transport just after finalizing the purchase of our car on a Thursday morning. We were skeptical of the carrier never having moved a vehicle this way before and it was an expensive german car. We also were ske... [ More ] |
|  | | Mike K | | 7/25/2008 6:01:00 PM |
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| Direct Express PA to CA delivery | | pickup as expected. professional driver. Delivered from Pa to Ca in 5 days (exceptional) Price was very competitive since I solicited 4 other bids. Handled entirely on the internet. I cannot think of a negative aspect concerning this process. Ext... [ More ] |
| | | Michael Castaldi | | 7/25/2008 5:16:00 PM |
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| my first experience shipping a car | | Hai Direct Auto Transport, I would like to say thank you for the great business for shipping my car from Santa Clara (California) to Ann Arbor (michigan). At first, I was a little afraid to ship my car since I have a lowered car with aero kits. The t... [ More ] |
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| Direct Express Auto Transport | | In July 2008 I used Direct Express Auto Transport to move two cars from Minnesota to California. I used open transport, so, of course, the car surfaces were dirty as should be expected. I was not at the pick up site but I was told that the driver w... [ More ] |
| | | Roger Anderson | | 7/25/2008 2:55:00 PM |
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| Triumph Spitfire Transport | | My initial contact was via internet. I also called them 3 times and was answered immediately with all requested information prior to and during the transaction. Driver contacted me the evening prior to delivery and arrived within 30 minutes of the ... [ More ] |
| | | Randy | | 7/25/2008 2:19:00 PM |
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| A FINE SERVICE | | I was a bit worried having purchased the vehicale thru EBAY and needing to arrange my own transport. I reviewed Direct Express Auto Transport's site and a few other services on chose them. Customer service on the initial call was excellent and ... [ More ] |
| | | Allen | | 7/25/2008 2:11:00 PM |
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| Review | | I really like the fact that there really doesn't need to be any interaction between a service rep and the customer. It's very convenient that all you have to do is go online and fill out your information, get an immediate quote, and book you... [ More ] |
| | | Wesley Wong | | 7/25/2008 1:10:00 PM |
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| Auto Transport | | Company made this a painless process. The price quoted was one of the lowest, and did not have any additional hidden costs. The car was transported on one truck, and was in the same condition as when it left. The company arranged the initial pickup f... [ More ] |
| | | Clay | | 7/25/2008 12:37:00 PM |
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| DirectExpress is Best! | | I have had 5 cars transported thru direct express in the past 18 months. Always open transport. I've never had any damage,pickup of vehicle was always on the day I was told. Their drivers are always friendly and professional. Lastly-I'm a wor... [ More ] |
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| Customer Service is not Dead | | This was an experience that restores a little faith for me towards business in America. Thank goodness the individual business owners of America have not adopted the same attitudes towards their customers that the major corporations have.
I ... [ More ] |
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| Good Experience | | I have moved thru this company for the second time now and am happy with the experience.
I put an order at midnight and next morning the guy was ready to pick up my car. Thats amazing.
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| | | Vinay Mangeshkar | | 7/23/2008 5:06:00 PM |
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| Simple and a good value | | I originally went with Direct Express because of the listing with the Better Business Bureau and good reviews on other consumer websites. I was very satisfied with the service. It was easy to book and a truck was ready very soon, within a day or two ... [ More ] |
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| Car transport Ohio to Arizona | | I was very nervous about shipping my car from Ohio to Arizona. I read several reviews online and decided to go with Direct Express. I am so glad I did. Everyone was very nice every time I had to call. Our move dates changed and the pick up address ch... [ More ] |
| | | Kelly Dubasik | | 7/22/2008 12:23:00 AM |
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| Great experience moving from California to Ohio | | I had originally placed an order with Cascade Auto Transport for my Lexus to be shipped from California to Ohio, and I was assured from the person who I placed the order with that my delivery route was very popular and that within a few days I would ... [ More ] |
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| GREAT EXPERIENCE | | Shipping your car is not an easy decision, but they made it as easy as can be. They were professional when taking my order, answered all questions, but kept it short and to the point, they didn't try to over sell you and now I see why, their ser... [ More ] |
| | | Shawnda | | 7/21/2008 12:54:00 AM |
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| Great Job. | | I am a travel nurse and this was the first time I ever shipped a car. I was very apprehensive. The truck driver was nice. He was able to give me the dates and times to expect my car. He also assured me that my car would not be moved the entire ti... [ More ] |
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| Excellent Service... | | Direct Express was very professional and assigned me to a WONDERFUL auto transporter company. My car was picked up the SAME DAY that I put the request in. After informing the driver that I would be flyng to Arizona, he made sure that my car would a... [ More ] |
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| Perfect! | | I was so scared and apprehensive to have my car shipped. I was in Kansas City the day it was picked up (and flew out to MD that night) and was told the car would be in Maryland the next day, and it was! The driver was courteous, professional and I ca... [ More ] |
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| The FedEx of Auto Transport | | OMG, these guys are the greatest. We were moving a car from rural Louisiana to Chicago. We put the order in and the trucking company called us the next day. The car was delivered the following day! 2 Days to transport a car! Highly recommended!
Yo... [ More ] |
| | | Laine | | 7/17/2008 4:45:00 PM |
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| Outstanding! | | This company was outstanding! This was one of the smoothest and easiest transactions I have placed, starting from when I booked my order to when I received my vehicle. I booked on a Wednesday evening and the vehicle was picked up Friday morning. The ... [ More ] |
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| Very Pleased! | | I was very pleased with the response time, speed of delivery and overall customer service. I was contacted early by the driver, he was very courteous and kept me well informed as to when evrything was going to take place. I would definitely use Aut... [ More ] |
| | | Rick Thoennes III | | 7/16/2008 11:15:00 AM |
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| My first transport | | What a great experiene.
This was my first time shipping a car. I called customer service and asked a ton of questions, each one was answered quickly and honestly. My car was picked up and delivered within 24 hours.
Driver called me an updated ... [ More ] |
| | | Matt | | 7/15/2008 11:27:00 AM |
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| Review | | These guys had the best price I could find. I thought the intransit time was shorter than I expected. Driver was great. Called me a couple of times in route. I would use again. [ View ] |
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| Transport Experience | | This is the second time we used Direct Express Transport. First time we had a car delivered from CA to FL. The second time we had a pick up in FL delivered to CT. Both times we had a good experience and would recommend this company to anyone looki... [ More ] |
| | | Richard Fitzgerald | | 7/14/2008 8:54:00 PM |
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| Review of Auto Transport Direct | | The drive, Robert, was excellent. He was late (due to other customers) but kept you updated on his arrival times. He was very curteous and professional. He delivered my minivan in good condition one day earlier than he projected.
The Auto Trans... [ More ] |
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| My Relocation | | I was very pleased with the price from the start, and when the driver came to pick up my car, he was very pleasant, friendly, knowledgeable, and helpful. He was actually detoured to pick up my car, and in spite of the California heat, he remained ple... [ More ] |
| | | Valerie | | 7/14/2008 5:44:00 PM |
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| Fantastic, honest service!!! | | I've used other car shipping companies in the past and they are the best. They were prompt, affordable, and I've already recommended them to 2 others. [ View ] |
| | | Andrew | | 7/14/2008 1:18:00 PM |
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| Everything went well | | I searched for an entire year for the cheapest auto transporting company and I seen prices ranging from $2000 to $1500 to $1000, which I could not afford. I thought that the pricing that I was given before were the lowest prices available until I got... [ More ] |
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| Overall Service | | The driver who picked up my vehicle was courteous and friendly. He called 24 hours the car was scheduled for pickup and he offered to pick up the car early if I was ok with that. The driver was accomodating, and had a CAN DO attitude which made me fe... [ More ] |
| | | Derek | | 7/13/2008 11:42:00 AM |
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| CUSTOMER SERVICE IS STILL ALIVE | | Our experience was excellent. From the first phone call to the delivery of our vehicle, I cannot express the satisfaction of their service. The scheduling, the communication, and our driver, especially the driver, were above and beyond our expectatio... [ More ] |
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| Knew the quote was too good to be true... | | Got quoted $875 for a 1999 Toyota 4Runner from Notre Dame, IN to Palo Alto, CA. Most other companies were in the $1,000-1,100 range, but since I read so many positive reviews and they were ranked so high on this website, I tried to book it immediate... [ More ] | | Our outstanding positive record speaks for itself. Despite his harsh words, John Kuchinski did not cancel his order. We cancelled it. Hard to do business with people who speak that way.
Customer John Kuchinski of South Bend, Indiana made his vehic... [ More ] |
| | | Kooch | | 7/11/2008 5:58:00 PM |
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| These Guys Are Pathetic | | Never Never deal with these guys. They are cheap. And they are cheap for a Reason. They will never pick up your car and you will only be hearing " We are currently looking for a driver" everyday, during your wait.
Do Not Deal with them ... [ More ] | | Customer Suatha Vadlamani of Cambridge, Massachusetts made his vehicle available the week before the 4th of July. Major holidays, i.e. Xmas - Easter - the 4th of July - often times slow things down. Other customers understood and most of their cars s... [ More ] |
| | | Satya | | 7/11/2008 2:30:00 PM |
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| Outstanding Service and Rapid Turnaround | | They had next to the lowest bid but customer service was very good in answering my questions and concerns. They also sent very good instructions and information via email. I was in touch with the driver several times during the brief journey from G... [ More ] |
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| GREAT SERVICE | | GREAT SERVICE. HIGHLY RECOMMENED. ON TIME. DRIVER WAS VERY FRIENDLY. VEHICLY CAME IN GREAT CONDITION. PAID THE PRICE I WAS QUOTED. CUSTOMER SERVICE WAS VERY FRIENDLY.WOULD DEFINATELY USE THIS COMPANY AGAIN! [ View ] |
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| Direct Express Auto Transport | | I did alot of research on the intranet prior to shipping my vehicle from Ohio to California. With the cost of gas and the summer heat, I didnt want to drive the car across the US. I searched Auto Transport on the intranet and found nothing but good... [ More ] |
| | | Ken P. | | 7/10/2008 10:38:00 AM |
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| Shipment of Two Vehicles | | I contacted Direct Express Auto Transport after searching and reviewing many other companies on the internet and getting quotes for the transportation of my two Vehicles one being a 2002 Ford Ranger EDGE 4x4 the other a Classic 1966 Ford Mustang Coup... [ More ] |
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| Exceptional company | | I usually don't fill out surveys, but this company took care of everything exactly right. Their choice of carrier was also excellent. Smooth as possible. [ View ] |
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| Prompt Service | | I had first contacted another company which also had many positive reviews, and although the quote was on the low side, we waited 3 weeks for them to find a carrier. Even after raising the bid they still had no luck. I decided to call Direct Expres... [ More ] |
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| Crew cab transport from HI to NV | | Very satisfied with overall transport from Hawaii to LasVegas. Scheduling was exactly how they explained it. Would recommend to family and friends. /*off was 1 day early [ View ] |
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| Lightning quick, very good phone customer service | | I would recommend these guys in a heartbeat. The car actually beat the paperwork for this car that was shipping from AZ to NorCal. I was amazed that I placed an order on Mon afternoon, and by Tuesday they had picked it up and were going to deliver ... [ More ] |
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| Excellent Service | | Thank you for a seamless transaction. Communication with your driver was excellent. He picked up my vehicle on time and delivered it to us in perfect condition. It was a pleasure doing business with your company. [ View ] |
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| Forida to California Transport | | Great experience shipping our daughter's car to California. Direct Express was very professional to deal with and courteous in answering our questions. The actual carrier was MRV Transport (formerly Alliance). They picked it up within two days... [ More ] |
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| Direct Auto Review | | For the second time, we shipped our 1999 Toyota Camry across country. We did the usual research, got several quotes and weren't sure who to choose. It's easy to second guess your choice because you never know if you can trust the web refere... [ More ] |
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| 2000 Pontiac Grand Prix | | I contacted direct express auto for my pickup. They had a scheduled pickup w/in 24 hrs. I was figuring the car would get to me in 7-10 days. I received the car in 5 days from the time I placed the call. Excellent service. Would use again. [ View ] |
| | | Pete Augustine | | 7/4/2008 9:01:00 AM |
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| car hauler | | The overall experience of using Auto Direct could not of been better. From the first time I called, all of my questions were answered, every detail was explained. Everyone I talked to was helpful, and I greatly appreciated it. The driver, Kirk, was v... [ More ] |
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| Smoooooth service | | This was my first time shipping a car across the country but the experience was great. It was actually easier than me flying out here. Pick up was on time, they called me the day before. They found a carrier in literally 20 minutes after I booked i... [ More ] |
| | | Mitul | | 7/3/2008 12:37:00 PM |
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| A seamless procedure end to end! | | I placed my order online on 6/18.
Vehicle was assigned to a truck 6/19.
Driver called about 2 hrs before pickup on 6/25.
Vehicle delivered on 7/1 without incident.
The good part was that I had the driver's cell number and could call him ahe... [ More ] |
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