| 2000 Pontiac Grand Prix | | I contacted direct express auto for my pickup. They had a scheduled pickup w/in 24 hrs. I was figuring the car would get to me in 7-10 days. I received the car in 5 days from the time I placed the call. Excellent service. Would use again. [ View ] |
|  | | Pete Augustine | | 7/4/2008 9:01:00 AM |
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| car hauler | | The overall experience of using Auto Direct could not of been better. From the first time I called, all of my questions were answered, every detail was explained. Everyone I talked to was helpful, and I greatly appreciated it. The driver, Kirk, was v... [ More ] |
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| Smoooooth service | | This was my first time shipping a car across the country but the experience was great. It was actually easier than me flying out here. Pick up was on time, they called me the day before. They found a carrier in literally 20 minutes after I booked i... [ More ] |
| | | Mitul | | 7/3/2008 12:37:00 PM |
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| A seamless procedure end to end! | | I placed my order online on 6/18.
Vehicle was assigned to a truck 6/19.
Driver called about 2 hrs before pickup on 6/25.
Vehicle delivered on 7/1 without incident.
The good part was that I had the driver's cell number and could call him ahe... [ More ] |
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| Great Transport Broker! | | We submitted everything on the internet, never had to call customer service! Our car was picked up and delivered in 7days from Louisiana to California door to door. This broker quoted one of the lowest rates and they are ranked very high. We don'... [ More ] |
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| Direct Express Auto Transport | | Direct Express Auto Transport did a great job of having our car shipped from Northern Calif. to Oregon. We hade a tight time-line for pick-up ( 4 days). The car was picked up by Earl Williams of E.E. Williams Transport. Earl and his son were on-time ... [ More ] |
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| Service | | I will use this service again!! I was able to set this up on the internet, then do a follow up call, at that time they put me in touch with the driver of the truck that would ship for me. Perfect. [ View ] |
| | | Jared Droke | | 7/2/2008 1:01:00 PM |
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| My Car Shipping Experience | | I am very satisfied with the service your company provided form start to finish. The customer service representative worked with me very closely and answered all of my questions and concerns (and the price, $475, she quoted me was $25 cheaper than th... [ More ] |
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| Truck Driver | | The driver was excellant,very friendly and profreshional.(Ricky)The Super Bee arrived in the condition it left in.The communication along the route was good.I knew where he was most of the time. [ View ] |
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| excellent | | excellent to work with,no problems at all having another car moved by them now.pick up guy was actually 10 min early he even called ahead.had the car on the trailer within 20 min.car arrived perfect [ View ] |
| | | art l | | 7/1/2008 10:34:00 PM |
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| Response to Survey | | I have used Direct Auto Express twice. I will use again in August 2008.
Customer Service have been cordial when contacted the second time; Very direct.
However, vehicle was picked-up/returned as I requested without damages. Driver very friend... [ More ] |
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| Great Service | | We were very nervous about shipping our car to our new home. Acworth Auto Transport in Georgia called the day our order was placed. She was very nice and answered all of my questions. When the driver picked up the car, he was very nice as well and pu... [ More ] |
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| Great service and price | | I contacted 5 different shipping companies before selecting Auto Transport. Their price was very competitive ($625 vs. up to $1200) yet the descriptions of the service provided appeared to be identical for all the carriers that I called. I was contac... [ More ] |
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| Extremely Satisfied Customer | | The service provided was excellent. I was amazed at the speed with which this all happened. My official request for transportation was made, on the Web Site, very late Wednesday night . Surprisingly, my car was picked up in New Jersey Thursday aftern... [ More ] |
| | | Dan Baker | | 6/30/2008 8:13:00 AM |
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| Auto transport from Arizona to New York | | I came away very pleased with my experience with Direct Express. I would certainly use them again in the future. The
contracted trucking outfit were just as pleasant and professional. They notified me 48, 24 and a couple of hours before they deliver... [ More ] |
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| Quick and Easy | | This is the second time I've used this company. It was one of the cheapest among 20 quotes. I ordered the pickup on Wednesday, car was picked up on Friday and it arrived on Saturday. I ordered online and didn't have to talk to anybody, it was... [ More ] |
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| Good Service | | Direct Express Auto Transport was able to find a driver very quickly (within 1-2 days). Staff was very quick in answering my e-mails. The carrier "Alen Truking" picked up and delivered my car on time, and the driver kept good communication ... [ More ] |
| | | Philip Chen | | 6/26/2008 6:17:00 PM |
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| auto transport | | Very happy with this company. Auto was delivered very much on time and the person who picked up was very courteous. My expectations were very much met and car was delivered in original condition. [ View ] |
| | | Menon | | 6/26/2008 11:17:00 AM |
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| A#1 Service | | This is a great company they got me my Lincoln Navigator to me faster than the dealership could mail me the title.When the driver delivered my car he was very nice and helpful showing me every single spot on the car the ones I even missed .So the ne... [ More ] |
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| delivery | | I would highly recommend this transport company. Up to date quality equipment and professional service. I shipped a classic 56 chevy belair across the country and it got here without delays or excuses....If I ever need to ship again I will use them a... [ More ] |
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| Honest & Reliable | | I booked this transport company after searching the Better Business Bureau and doing a large amount of research. I chose this company because it was one of few that had very little negative reviews. They were true to their word. Pick up occurred on ... [ More ] |
| | | Laura Harnden | | 6/25/2008 10:44:00 PM |
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| autotransport | | I looked at a number of carriers. Even submitted an auction to get the lowest bid, no one ever came close to the price. The best I had was more than $50 more AND many carriers didnt do pick up on site and I had to drive the car to another town to get... [ More ] |
| | | Sepehr Oliaei | | 6/24/2008 11:08:00 PM |
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| Review Comments | | My experience with the company was good. The driver was very nice and professional and the car was picked up and deliverred on time. Next time I will advise that something is used to protect footmat if it is a brand new car but over all I am impress... [ More ] |
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| ORDER # 39877 | | FROM MY FIRST INQUIRIES AND PHONE CALLS, I WAS VERY IMPRESSED AND SATISFIED,
THE LEVEL OF PROFESSIONALISM AND SERVICE IS SUPERB,,IT WAS AN AFFORDABLE SOLUTION,,..THE DRIVER . MR HOLOVCO IS GREAT,A VERY PLEASANT INDIVIDUAL TO DEAL WITH.. I REALLY RE... [ More ] |
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| Auto Transport | | The transaction was smooth and easy. I would use company again if needed. Fast, fair, honest and clean. A+ The cost was given up front with no hidden fees. No damage was sustained to vehicle. Driver was easy to work with and prompt. He gave me... [ More ] |
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| great experience with Auto Transport Direct | | After trying to find a company to transport my car on line I finally came upon Transport reviews .com. After reading all the horror stories of different auto transporters I picked Auto Transport Direct because they moved the most cars and had the fe... [ More ] |
| | | norman s | | 6/23/2008 4:26:00 PM |
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| Very easy | | Recently used Direct Transport to move a small car, based on reviews on this site. I called around for quotes, and theirs was the best, and I was assigned a truck within a day. The driver called on the assigned day, picked up and loaded the vehicle... [ More ] |
| | | Rick | | 6/22/2008 11:06:00 PM |
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| Days of excellent service are definitely back!! | | I picked Direct Express after reading their excellent reviews on Transportreviews.com.
I can't be happier that I did!!! Everything was painless - the quote was automatic and very competitive ($1100 for a move from Pittsburgh, PA to San Jose, ... [ More ] |
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| Transport Review | | I had gotten quotes from eight other transport companies, and after checking customer reviews on all eight, I decided to go with Direct Express Auto Transport. The call was placed on a Thursday, and the car was then picked up on the following Monday.... [ More ] |
| | | David Hwang | | 6/20/2008 4:53:00 PM |
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| direct auto transport did not deliver | | I received an order confirmation on MAR 15 for MAY 16 pickup. On MAY 24 an e-mail was sent stating that a truck had been assigned. It didn't matter that I was already in texas since my husband was home but if you are leaving area and need car to... [ More ] | | Customer Susan Kusano entered her order two months before she was ready to ship. We advise customers not to do that because prices are subject to seasonal change. Susan Kusano's price worked plenty fine in March when she booked it, but not so wel... [ More ] |
|  | | Susan | | 6/20/2008 7:32:00 AM |
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| Great company | | I used Direct Express Auto to ship my car from Chicago to california. They were very helpful. I got the quote pretty easily on their webiste and it was significantly cheaper than other places. I asked for a Wednesday pickup, but the company they assi... [ More ] |
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| Comments regarding the move of my classic mustang | | The transporter was courteous and respectful. He took great care when driving and ensured that the vehicle was well cared for. I was contacted before pick-up. It was easy to book the move online. I would definitely use this service again. Thanks fo... [ More ] |
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| Better Late Than Never | | It took well over a month for my car to be picked up, when they had told me that most cars are picked up between 1-7 days. The car was going from a major city to a semi-major one, and the drop-off point was literally meters away from a major freeway... [ More ] |
| | | Brad Thames | | 6/19/2008 4:58:00 PM |
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| transport | | Extremely satisfied, car was picked up in one day and was delivered in four, a day earlier than the driver anticipated. Car was clean and no damage etc. Driver was very friendly too. [ View ] |
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| My review | | Daniel the driver was excellent; he delivered my new car from my parent''s house in Pennsylvania right to my driveway in California. Literally drove it to my door; the truck would not fit on my street but he parked nearby and drove to meet me... [ More ] |
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| Great Service | | Exceptional service provided, and price was very reasonable compared to other companies we have used. We were very impressed with the driver that delivered our vehicle. We have had other companies in the past, damage our vehicle because of their la... [ More ] |
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| Good service! | | It's my first time to ship a car. Luckily I chose a right auto transport company "Direct Express Auto Transport". It's really good to have this shipping experience.
After I requesedt the order, they responded immediately and arra... [ More ] |
| | | Sylvia | | 6/19/2008 11:42:00 AM |
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| Sending Mustang to my Grandson | | I received a prompt quote to my request for a quote. When I wrote back to see if there was a discount for military they again wrote back quickly and gave us $25 off the original quote. When the car was assigned to a driver/truck we were notified th... [ More ] |
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| Great experience! | | Thank you for making this such a simple and painless process. Our car arrived in perfect shape and on time. Will definitely use again this fall when it''s time to go back to Texas. Big thanks to Frank, Rosa and the rest of the team! [ View ] |
| | | katie curry | | 6/18/2008 9:18:00 PM |
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| Great experience - would use this company again! | | I was pleasantly surprised by how smooth my car moving process went with this Direct Express Auto Transport. I submitted the order, and as promised they let me know within 7 days (actually it was ~4 days) that a truck had been assigned to my order. ... [ More ] |
| | | H. Nayak | | 6/18/2008 2:16:00 PM |
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| Car Transport | | After finding ATD online, I researched reviews and the BBB. All were positive. the clincher was the cometitive price and the fact that, other than a deposit, the balance was paid upon delivery of the car not upfront like many others.
Steve calle... [ More ] |
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| Car Transport | | Everything went very smooth. I would recommend using this firm to anyone moving a vehicle. The price was better than driving the car to destination by myself. Driver was very courteous, clean and honest. Overall, this was a very good experience.
... [ More ] |
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| Car Transport | | I was more than happy with the service provided by autodirectransport.com. I was able to get a quote on-line that was accurate. There were no hidden fees to pay for later. And it was the BEST quote I found for auto transport, because I researched abo... [ More ] |
| | | Tammy | | 6/18/2008 10:58:00 AM |
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| Car Transportation | | I was very satisfied with the customer service support available to me, in addition to the driver's support upon pick-up and delivery of my car. I would definitely use your service again and recommend your service to others! Thank you so much!
[ View ] |
| | | Antony | | 6/18/2008 10:02:00 AM |
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| Vehicle transport | | The whole transaction was simple. The people on the phone at Direct Express Auto Transport were pleasant to speak with,they assigned a carrier very quickly. They responded to me with prompt Email. The carrier assigned was Federal Carrier Inc. The dri... [ More ] |
| | | john b | | 6/18/2008 9:34:00 AM |
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| Excellent review | | I highly recommend using this transport company! VERY prompt and the website is user friendly. Car was picked up on a Monday and delivered the following Friday! [ View ] |
| | | Kevin Guido | | 6/18/2008 9:14:00 AM |
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| Wonderful service | | The car was delivered to me on time and in perfect condition. I was worried a little initially but latter realised that there is nothing to worry and I am doing business with perfect company in this field. Great service. Thanks so much. The driver wa... [ More ] |
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| Call Back in Two Days | | I just cancelled my order with Direct Express after waiting over two weeks for my vehicle to be picked up with no results. I scheduled the shipment a month ahead of my pick-up date under their advisement. If I would have known how long it would take ... [ More ] | | Customer Jaime Barrah-Burtoft wanted to ship a car to Wyoming but unfortunately we had difficulty amalgamating a full 8-10 car load in a timely fashion. We are sorry for any inconvenience and wish Jaime success in all future endeavors. [ view ] |
| | | Jaime | | 6/17/2008 7:46:00 PM |
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| Excellent Service | | When i placed the order i was told that the car will be picked up within 7 days. But the car was picked up on the first date i mentioned. The driver was very professional and took care of the car very well. My friend received the car at the destinati... [ More ] |
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| Ease of doing business | | This was my first time transporting a vehicle so I was unfamiliar with the process- I called about a month out and was advised to give it some time. I called 2 weeks out (which is still early) and made the deposit and gave the dates in which the vehi... [ More ] |
| | | TX TO CT | | 6/15/2008 10:04:00 PM |
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