AutoStar Transport & Logistics 
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| Location: | 700 W. Virginia St Suite 155 Tallahassee, FL 32304 | | Phone Number: | Toll Free 888-802-8250 | | Secondary Phone Number: | 850-391-3061 | | Web Site: | http://www.autostartransport.com | | Email Address: | cannon@autostartransport.com | | Time On Site: | 1 Year(s), 5 Month(s). Since 7/12/2007 6:10:00 PM | | MC Number: | MC-600908
View government license and insurance information. | | Company Type: | Broker |
With customer service as their highest priority, AutoStar Transport & Logistic’s friendly, professional agents are dedicated to ensuring your vehicle is safely and securely delivered in a timely fashion. The services included follow:
1. Door-to-door Service:
Your vehicle will be picked up at the address of your choice, and delivered directly to your desired destination. Certain areas (those with narrow streets or low-hanging branches that could cause damage to other vehicles on the carrier) may dictate that the driver meet you in a more open area. This is wholly left to the driver’s discretion.
2. Direct Non-Stop One-Truck Transport:
To secure a safe and timely delivery of your vehicle, we specialize in using a single truck auto transport. This transport is designed to keep your vehicle on the same truck throughout its voyage. Your vehicle will NOT be switched at terminals or other facilities. This will save your vehicle from damages caused by loading and unloading. Furthermore, terminals may not only cause damage to the vehicle by being constantly shifted around the facility, but may also delay its delivery. Once inside a terminal, it will sit and wait for a driver with a full load going in the same direction. Generally, this takes anywhere from three weeks to three months.
3. Full Insurance Coverage with a Zero-Dollar Deductible:
Your vehicle will be fully covered by our insurance policy at no extra cost to you. This covers your vehicle from potential damage throughout its transport.
4. Vehicle Transport Tracking:
AT&L is here to make your transport a pleasant experience. We have customer service to take your call and give you the status of your vehicle. The average transport takes 5 to 8 business days. You can call during normal business hours to inquire about the progress of your vehicle, or log onto our website with your tracking number and you will be contacted within 24 hours.
5. All-Inclusive Price:
All taxes, tolls and fuel charges are included in the price. There are no hidden charges, and you will never be asked to pay more than your originally quoted price.
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Overall Rating (Last Two Years*):      167 ratings & reviews posted
Do The Reviews Accurately Represent This Company? AutoStar Transport & Logistics reports that they have an average of 950 customers per year. Currently, this site has 109 reviews posted by individual customers for the past 365 days. So approximately 11.47% of AutoStar Transport & Logistics customers have posted a review.
This means that 88.53% percent of their customer’s opinions are not represented on this site. |
| Good service | | Though a little bit early than scheduled, the overall experience is pretty good! Thanks! Also, I am very impressed by the driver, who is very nice and experienced. Good handle of the car. Great gentleman!
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| Great Service | | Great experience overall. Right from my first contact with Mike on the phone everything that was said was delivered in a reasonable manner with no excuses. A fine job considering my other experiences. I would not even consider shopping for this type ... [ More ] |
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| Everything worked out great, which is a good thing | | When i decided to ship my car from Mass to Florida I went on this site and read the reviews. Not much bad to say about this company so I decided to give them a call. I spoke to a man who knew what he was talking about and WASN'T PUSHY. I can... [ More ] |
|      | | Christina Smith | | 1/8/2008 8:05:00 PM |
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| Damaged car in shipping, got run around | | The car was delivered damaged. After 15 phone calls, 2 faxes and several emails containing many pictures of the damage, no one has called me back to settle the cost of the damage. This has been going on for several months. They flooded me with reques... [ More ] | | Mr. Egan's "facts" have strayed a tremendous distance from the truth. Shortly after delivery of the vehicle on 8/27/07, we initiated contact to do a follow-up with Mr. Egan. At that time, he stated he thought there might b... [ More ] |
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| Auto Star Transport & Logistics | | The car I shipped arrived in the same shape it left the origin.
Auto Star's staff made themselves available at all times, and kept me posted of every event.
Great service, excellent price, friendly staff.
What else can you ask for? [ View ] |
|      | | Eduardo Garcia | | 12/28/2007 2:23:00 PM |
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| QA experience | | Have used this company on two different occasions. Given the carrier industry as a whole, I would recommend their services.
Dan Fitch
President
FCI & Associates, Inc. [ View ] |
|      | | Dan Fitch | | 12/21/2007 3:43:00 PM |
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| 2005 Corvette | | This was my first time transporting a car. I ready reviews via the internet and chose AutoStar from those reviews. I would not hesitate to use again. [ View ] |
|      | | Bruce Olson | | 12/17/2007 12:34:00 PM |
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| MISLEADING practices.... | | AutoStar transport not only mislead me as to the length of time that it would take to ship my vehicle, but also hired a company that was ill-equipped to properly handle my request. David Conrad specifically said, "after the Jeep makes it on to ... [ More ] | | First of all, I would like to start off by apologizing to Mr. Boorhem for the unfortunate set of circumstances surrounding his transport. However, at no time was he misled by David Conrad, or any other representative of AutoStar Transport. After conf... [ More ] |
|      | | Anonymous | | 12/9/2007 6:32:00 PM |
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| Pick up | | Everything was great except these constant emails about my response.
It was fine, thank you, I'd use you and recommend you again.
I hope this is the last email.
Best
Mark [ View ] |
|      | | Mark | | 12/3/2007 11:06:00 AM |
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| Customer Service - Autostar | | Excellent follow-up. Quoted two week schedule. Car was picked-up within 3 days of the order placement (Thanksgiving was in between) . Mike called several times to ensure timely scheduling. [ View ] |
|      | | Tony | | 11/30/2007 8:10:00 AM |
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| Car move from Tampa,FL to Troy,MI | | Auto Star found Mitten Express as carrier.
Vehicale was picked up on time as promised, delivered on schedule.
No scratches or damages to the vehicle. Vehicle delived in the same condition as it was picked up, except for some dust and dirt whic... [ More ] |
|      | | hgouda | | 11/29/2007 8:53:00 PM |
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| REVIEW | | My initial contact with AUTOSTAR was pleasant. The contact person was very polite and easy to talk to. All the necessary paperwork was handled very quickly, and he kept me informed of what was happening at every phase of the process. Delivery of a... [ More ] |
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| Seguin to El Paso | | Requested pick up of a disabled car from a little, out of the way town and delivery to a more out of the way city in the corner of Texas 600 miles away. Talking to them one day, picked up the next, delivery the day after that. Damn good. [ View ] |
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| got it done | | Mike handled my order to move my 79 Vette after I had done some reviewing of different companies. Was extremely pleased with the follow up, the pick-up and delivery. Was kept informed every step of the way. No surprises. Would absolutley use again ... [ More ] |
|      | | brian | | 11/20/2007 8:33:00 AM |
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| Auto Star Transport | | Good Service,would use again. Pick up and delivery prompt. price was competive with other quotes. Notifications were made on both the pick up and drop off. [ View ] |
|      | | Bill D | | 11/19/2007 6:37:00 PM |
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| Excellent service and resolution of carrier issue | | I read a lot of reviews, got a number of quotes (but did not go for cheapest), and tried to contact several brokers. Autostar was always available by email or phone, and courteous and honest in communications. I realized that the broker did not contr... [ More ] |
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| Great communication and service | | Excellent communication and follow up. Pick up and delivery exactly as promised. Price was at low end of range available at the time. Very thorough. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX [ View ] |
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| AutoStar Transport | | I needed to move a SUV-MiniVan from Daytona Beach (FL) to Long Beach (CA). I contacted over ten transporters and got more than 10 quotes. The highest was a little over $1500, and the lowest was $850. The reason that I chose AutoStar was primarily ... [ More ] |
|      | | Benjamin | | 11/15/2007 2:04:00 AM |
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| AutoStar Was Super! | | They picked up the car early, and delivered to us right away! Great Service! Kept in touch! Nice to do business with! I will definately recommend using them. Thanks for doing what you promised to do....Lori [ View ] |
|      | | Lori Renzetti | | 11/14/2007 3:09:00 PM |
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| Transporting a Truck | | I needed to have a 27 foot long f-350 transported.I chose a company other than AUTOSTAR to move the truck.When the driver arrived he said he was unable to haul the truck because of the size.After a week or so the other company was not able to get the... [ More ] |
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| Fast and Cheap | | No window given for pickup but overall no problems. Cheapest rate (625) we found for truck and delivered in 3 days. I would definitely use them again and recommend them to anyone. [ View ] |
|      | | Mike | | 11/13/2007 6:57:00 PM |
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| 94 F 150 | | I would like to thank Mike Cannon,Fred,and the rest of the staff at AutoStar Transport + Logistics for the excellent service.they worked with me every step of the way.the driver was very proffesional and delivered my truck on time from CT to AZ.next ... [ More ] |
|      | | william cooley | | 11/9/2007 2:03:00 AM |
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| 2005 Chev Silverado | | Thank you for your great sevice! After several attempts to find a company to deliver our truck and much frustration we finally found AutoStar. They immediately picked up the truck in Texas and delivered to Oroville, WA within 4 days. David & M... [ More ] |
|      | | Fred & Tara | | 11/7/2007 4:27:00 PM |
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| great | | mostly all that was promised, late but the truck did break down............................................................................................................................................................................................. [ More ] |
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| Just overall Excellent | | I used this transport review to select who I would use to transport my very important vehicle, to me anyways, to Las Vegas on a very big move from Florida. Mike Cannon was very nice and very direct and had all the answers I needed, Linda who actually... [ More ] |
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| KY to FL move | | Was very pleased with all aspects. Had never trailed vehicle before so was unsure of what to expect or what to look for. Everyone was very nice and answered all our questions. Price was very reasonable and much less than other quotes. The driver ... [ More ] |
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| Great Service | | i must say that this company is the best to go with, the service is professional and they care about their clients! The customer service representatives who answered the phone for me were very pleasant, I believe the name was Pam, and the situation t... [ More ] |
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| Great Service | | This was the 3rd company I actually hired over the course of months... I had such a problem with scam companies, mainly National Auto Transports.... Awful. Auto Star Transports actually contacted me, and moved my SUV as stated. They even let me giv... [ More ] |
|      | | Erin | | 10/30/2007 4:05:00 PM |
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| Excellent Service | | a little bit late, aprox 5 days after the original date.
customer service excellent, Federico and Pamela are really good.
my car arrived in perfect condition, the driver (David) was very kind and honest with us.
thank you so much [ View ] |
|      | | Alvaro Rodriguez | | 10/27/2007 11:29:00 AM |
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| Transport of Nissan truck | | I was impressed and highly delighted on the delivery date of my Nissan truck to San Diego from Maryland. It took the Pioneer Auto Express from pick up to delivery in 7 days. My truck was delivered in a timely manner and physically cleaned conditi... [ More ] |
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| Shipping my car from SC to WA | | I sent out for a quote after the other carrier had choosen had flaked out on me. I put in for it on a thursday, got a call from a representive on friday, 2 hours after I had talked to him he called back and told me he had already found a carrier and ... [ More ] |
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| Excellent Service - A Real Life Saver!!! | | I researched several companies on www.transportreview.com and it seemed like my route from Lake Mary, Fl (Central Florida) to Reno, NV was just impossible. After contacting a few companies and having our moving date fast approaching I researched and ... [ More ] |
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| AutoStar Easy Shipment | | AutoStar was a pleasant experience. Fred was great with customer service. They gave me a 48 hour window for pickup and delivered within 48 hour of the expected delivery date. All this with booking only two weeks prior to my shipment date. The pri... [ More ] |
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| Great Service | | I emailed several companies, checked companies backgrounds and Auto Star was the only one with a decent price and great customer service.
I booked my car move on Thursday 10/4 after 4pm; I was told two days before the pick up. Before 5pm on 10/4 ... [ More ] |
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|      | | Javier | | 10/11/2007 6:02:00 PM |
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| Take it away! | | I have never transported before and was afraid, but after this experience, I would do it again with Auto Star. It would be easy to say," Take it away". I signed the contract and faxed it back to them and was given a date for pick-up. I was... [ More ] |
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| Delivery | | The reason We went with this carrier was the 3 day window. Most other carriers wanted a 10 day window for pickup. The funny thing was that the actual truck that picked it up was a carrier who I had contacted before. They were cheaper but wanted the 1... [ More ] |
|      | | Jason | | 10/2/2007 10:16:00 PM |
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| review | | Very effective people. Y really felt that they were taking care of me and my car. The price was competitive and both the pick up and delivery were on time. Would definitely use AutoStar again
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|      | | Susana Salas | | 10/2/2007 9:41:00 PM |
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| Great Service | | I was pleased with the service provided. I had concerns about length of time and my vehicle being moved around, but everything worked out. I would definitely use this service again. [ View ] |
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| Review | | Very professional staff. I spoke to Fred and told him I needed my car in WA as soon
as possible. Just out of courtesy (no charge or nothing) he told me he was gonna look
for a carrier in the area, and he found one 30 MINUTES LATER!!!
Very kind and... [ More ] |
|      | | Paula Sosa | | 10/2/2007 2:42:00 PM |
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| 62 VW | | We were very impressed at the whole process. Our vehicle was picked up 2 days after I made the initial call and was delivered 1 day earlier than expected. We are thrilled!
We did have one problem w/the driver and directions. We couldn't unders... [ More ] |
|      | | C. Orcutt | | 10/2/2007 11:39:00 AM |
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| Autostar Transport | | Was very competitive with other carriers quotes. It ususally takes 2 weeks to have a transport arranged. I told them that the vehicle was ready to go. Recieved a call an hour or so later saying a transport was avaible next day. Worked out very wel... [ More ] |
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| communication | | weak communication....always went to voice mail when I called them and up to 24 hours for a response......other than that and a couple of glitches with the seller, all went well except for a broken zerk fitting from chains on the truck........... [ View ] |
|      | | steve | | 9/28/2007 9:49:00 PM |
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| Good Person and best service | | I got the transpoter's reference from my friend and after using i am very much satisfied.
Most of the company is offering more or less same amount.I got my car as per the time given.
I got update time to time about the vehical's position.
... [ More ] |
|      | | nitin | | 9/27/2007 8:33:00 PM |
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| Shipped Nissan Altima | | Mike Cannon provided a wonderful service.
While we were very worried , my daughter arrived at WashingtonDC airport and went straight to their storage yard nearby and was able to take delivery of the vehicle without any problem.
Rather her flight ar... [ More ] |
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| truck transport | | okay first off id like to say that Ed Martinez who was my original contact was EXCELLENT and i cant rave enough about him! he went above and beyond to arrange this transport and keep the original pick-up date even with me not having all the needed i... [ More ] |
|      | | andrea hagie | | 9/27/2007 9:19:00 AM |
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| Car Transport from Louisville, KY to Atlanta, GA | | The service was excellent and everthing was very professional. The car was picked up on time and delivered within 12 hours. My car reached the destination before me. So I asked one of my friends to pick up the car from the transport. The entire exper... [ More ] |
|      | | Prasad | | 9/26/2007 10:29:00 AM |
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| Costumer Service | | We first contaced another company and were given the run around for 4 weeks, They kept telling us they would pick it up in a few days which turned into weeks, They didnt care they had our money. The name of that company was A Eastern Connection INC.T... [ More ] |
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| Satisfactory | | I was a little nervous about choosing a transport company because you will hear some many different things. I guess so that you can choose their company. Cannon was very professional, when I couldn't call, he would call me, email me as soon as p... [ More ] |
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| Satisfied | | Auto Transport was a good company to work with. They would call me to check with me that my vehicle was going to be picked up and up to when it will arrive. Customer service was 100% good and would use them again in the future. [ View ] |
|      | | Vincent Mercado | | 9/19/2007 11:05:00 PM |
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