AutoStar Transport & Logistics 
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| Location: | 700 W. Virginia St Suite 155 Tallahassee, FL 32304 | | Phone Number: | Toll Free 888-802-8250 | | Secondary Phone Number: | 850-391-3061 | | Web Site: | http://www.autostartransport.com | | Email Address: | cannon@autostartransport.com | | Time On Site: | 1 Year(s), 3 Month(s). Since 7/12/2007 6:10:00 PM | | MC Number: | MC-600908
View government license and insurance information. | | Company Type: | Broker |
With customer service as their highest priority, AutoStar Transport & Logistic’s friendly, professional agents are dedicated to ensuring your vehicle is safely and securely delivered in a timely fashion. The services included follow:
1. Door-to-door Service:
Your vehicle will be picked up at the address of your choice, and delivered directly to your desired destination. Certain areas (those with narrow streets or low-hanging branches that could cause damage to other vehicles on the carrier) may dictate that the driver meet you in a more open area. This is wholly left to the driver’s discretion.
2. Direct Non-Stop One-Truck Transport:
To secure a safe and timely delivery of your vehicle, we specialize in using a single truck auto transport. This transport is designed to keep your vehicle on the same truck throughout its voyage. Your vehicle will NOT be switched at terminals or other facilities. This will save your vehicle from damages caused by loading and unloading. Furthermore, terminals may not only cause damage to the vehicle by being constantly shifted around the facility, but may also delay its delivery. Once inside a terminal, it will sit and wait for a driver with a full load going in the same direction. Generally, this takes anywhere from three weeks to three months.
3. Full Insurance Coverage with a Zero-Dollar Deductible:
Your vehicle will be fully covered by our insurance policy at no extra cost to you. This covers your vehicle from potential damage throughout its transport.
4. Vehicle Transport Tracking:
AT&L is here to make your transport a pleasant experience. We have customer service to take your call and give you the status of your vehicle. The average transport takes 5 to 8 business days. You can call during normal business hours to inquire about the progress of your vehicle, or log onto our website with your tracking number and you will be contacted within 24 hours.
5. All-Inclusive Price:
All taxes, tolls and fuel charges are included in the price. There are no hidden charges, and you will never be asked to pay more than your originally quoted price.
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Overall Rating:      142 ratings & reviews posted
Do The Reviews Accurately Represent This Company? AutoStar Transport & Logistics reports that they have an average of 950 customers per year. Currently, this site has 110 reviews posted by individual customers for the past 365 days. So approximately 11.58% of AutoStar Transport & Logistics customers have posted a review.
This means that 88.42% percent of their customer’s opinions are not represented on this site. |
| examination of car | | I have not as yet examined the car because it was sent to my children's house. I do not however expect to find a problem because they said that at first glance it appeared to be in order. I expect to see the car tomorrow, at which time I will fol... [ More ] |
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| Review of Service | | This service was super fast, and a lot cheaper that I expected. The cost was far less that it would have been for me to move the car myself, and they were lightning quick. The car was picked up before the time estimated, and delivered well before i... [ More ] |
|      | | Matthew | | 4/8/2008 8:23:00 PM |
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| cross country move made easy | | I initially made an email contact on a Thursday looking for a quote. Within a few hours I had a response. I waited until Monday morning to call and confirm our decision to go ahead. At that time I was unaware that the normal time for an arranged p... [ More ] |
|      | | m. bauer | | 4/3/2008 4:55:00 PM |
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| Auto Transport | | Exelllent service, friendly and knowlegable staff both at autostar and top shelf transport all the way. Always available to answer any and all questions when I called. Picked up my mercedes and delivered it on time without any problems whatsoever. TH... [ More ] |
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| florida to new jersey | | placed order with danielle late on a tuesday and the car arrived early friday morning- this was florida to new jersey. driver was friendly and congenial. there was absolutely no damage. the service was incredible, and danielle is an attribute to t... [ More ] |
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| Very impressed and satisfied | | I searched for a company that was not only good in price but was also excellent in customer service. Although Autostar was not the 'cheapest' for my transport, they were willing to negotiate in price and came through on customer service! Fr... [ More ] |
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| Promptness and courteous | | All went very well and we were very pleased with the transport. The driver was very knowledable and careful in loading the auto. We would use this transport company again if the need arose.
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| Great--So much better than Expected! | | I checked with various companies about transporting a car from Florida to Massachusetts. After one company that had been around for more than 20 years just gave me the run around and kept raising their price (and still not giving me any definite inf... [ More ] |
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| GPS Transport | | Awesome pick up. Great delivery, would defiently recommend! Scheduled pick up was right on time and the driver ensured date of delivery would not interfer with my arrival at new destination. Brad was very courteous, respectful and very honest. Th... [ More ] |
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| very pleased | | Mike Cannon and David Conrad worked with me all the way from arrangements to delivery. Very pleased with the whole experience, will use them again. Very Accommodating, Thanks David G. [ View ] |
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| good service | | the company had good service, the car arrived in the time frame in which they said it would. Also the car arrived with no damages. The price i was qutoed was a very reasonable price and was one of the lowest quotes i got. i would recommend this compa... [ More ] |
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| Successful transport | | After interacting with many transport companies, I came accross AutoTransport and Cecilia Lopez. I was very impressed with her representation as well as the prices. Everything was coordinated exactly as explained it would be. The particular transp... [ More ] |
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| Great service | | After going through several other companies that made promises and neverdelivering. Autostar actualy came through. I called Fran, she gaveme a pick-up date the carrier was there. I recived a call on Friday nite that the carrier was delivering my trik... [ More ] |
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| Autostar Transport Great, Matson Not so Great | | My vehicle was being shipped from Hawaii to Arkansas. I dropped off my vehicle in Hawaii at Matson on December 26th for ocean transport. They were supposed to ship my car on January 4th, but somehow overlooked it or something and it did not leave p... [ More ] |
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| great service | | this will be my transport company from now on great service i highly recommend your Co.On time people are great they follow up with calls made sure everything went great.
Called and confirmed contact info. AjW [ View ] |
|      | | Roland C | | 2/11/2008 1:42:00 PM |
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| GREAT JOB! | | Everyone I spoke with was friendly, professional, and knowledgable. I was very pleased with the level of communication AutoStar demonstrated, as well as the extremely quick pickup of my corvette (the day after I placed the order). I called numerous t... [ More ] |
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| Very pleased with service | | Being stationed in South Dakota, there are very few carriers that offered reasonable rates due to the small market here. I found that AutoStar offered a very reasonable $924 to ship my monte carlo from south dakota back to nothern california. The co... [ More ] |
|      | | Pete F. | | 2/7/2008 4:33:00 PM |
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| Thanks for the great service! | | AutoStar Transport really saved the day for my wife and myself! After another company failed to pickup our vehicle after 17 days, we contacted AutoStar and they found a carrier that picked up my car that VERY SAME DAY! They followed through and did w... [ More ] |
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| Quick pickup and delivery | | I had a great experience with Autostar becuase they were able to get me a carrier in less than one day who would be able to pickup my car within 24 hrs and deliever it by the weekend, all for the quoted price I recieved. We initallyspoke with Autost... [ More ] |
|      | | George | | 2/5/2008 8:10:00 AM |
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| Upstate New York To California | | Had no problems with their service. It was efficient and good XXXHassle free. Wasn't the lowest quote I'd got but as you'll find out it's one of the only places that has reviews posted and most of them were good. The actual trucking c... [ More ] |
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| Car Transport | | I found the entire process to be stress free! This was my first time shipping a car to another State - I was looking for the most professional staff to assist me in this task and I am happy to say I found them. Everyone invovled was simply wonderf... [ More ] |
|      | | S Wilson | | 1/15/2008 3:12:00 PM |
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| Arizona to Wisconsin | | The Autostar transport and logistics is a company i would probably not use again. To start it off, there were errors in the info i supplied them with for the shipping info. Most of it was correct though. The agreement that i signed from them said ... [ More ] | | Copy of email sent to Mr. Benrud with the attached dispatch sheet:
David,
Here is the dispatch sheet that your carrier received with all of the completed information, including the correct year, make and model of the vehicle as well as all of t... [ More ] |
|      | | david | | 1/14/2008 5:46:00 PM |
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| Great Company | | great people to work with they were really fast and had good price. there was no damage and my truck was delivered in one day were other companys told me it could take anywere up to 1 or 2 weeks. they were able to find a carrier right when i called..... [ More ] |
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| PROFESSIONAL AND RESPONSIVE | | GREAT JOB! Professional, courteous, knowledgeable. Available every time I called and I asked numerous questions. Always reassuring and responsive. Price was reasonable! WILL USE AGAIN! Very impressed. Thank you for an easy transport! [ View ] |
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| auto star transport of 1969 SuperBee | | I was in a rush to get my car delivered to me form Kansas and Auto Star was able to accommodate my rush request for transport. They did a wonderful job of coordinating the pick up and delivery and the driver couldn’t have been any better.
I wo... [ More ] |
|      | | Jim R | | 1/12/2008 9:33:00 AM |
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| Good service | | Though a little bit early than scheduled, the overall experience is pretty good! Thanks! Also, I am very impressed by the driver, who is very nice and experienced. Good handle of the car. Great gentleman!
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| Great Service | | Great experience overall. Right from my first contact with Mike on the phone everything that was said was delivered in a reasonable manner with no excuses. A fine job considering my other experiences. I would not even consider shopping for this type ... [ More ] |
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| Everything worked out great, which is a good thing | | When i decided to ship my car from Mass to Florida I went on this site and read the reviews. Not much bad to say about this company so I decided to give them a call. I spoke to a man who knew what he was talking about and WASN'T PUSHY. I can... [ More ] |
|      | | Christina Smith | | 1/8/2008 8:05:00 PM |
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| Damaged car in shipping, got run around | | The car was delivered damaged. After 15 phone calls, 2 faxes and several emails containing many pictures of the damage, no one has called me back to settle the cost of the damage. This has been going on for several months. They flooded me with reques... [ More ] | | Mr. Egan's "facts" have strayed a tremendous distance from the truth. Shortly after delivery of the vehicle on 8/27/07, we initiated contact to do a follow-up with Mr. Egan. At that time, he stated he thought there might b... [ More ] |
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| Auto Star Transport & Logistics | | The car I shipped arrived in the same shape it left the origin.
Auto Star's staff made themselves available at all times, and kept me posted of every event.
Great service, excellent price, friendly staff.
What else can you ask for? [ View ] |
|      | | Eduardo Garcia | | 12/28/2007 2:23:00 PM |
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| QA experience | | Have used this company on two different occasions. Given the carrier industry as a whole, I would recommend their services.
Dan Fitch
President
FCI & Associates, Inc. [ View ] |
|      | | Dan Fitch | | 12/21/2007 3:43:00 PM |
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| 2005 Corvette | | This was my first time transporting a car. I ready reviews via the internet and chose AutoStar from those reviews. I would not hesitate to use again. [ View ] |
|      | | Bruce Olson | | 12/17/2007 12:34:00 PM |
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| MISLEADING practices.... | | AutoStar transport not only mislead me as to the length of time that it would take to ship my vehicle, but also hired a company that was ill-equipped to properly handle my request. David Conrad specifically said, "after the Jeep makes it on to ... [ More ] | | First of all, I would like to start off by apologizing to Mr. Boorhem for the unfortunate set of circumstances surrounding his transport. However, at no time was he misled by David Conrad, or any other representative of AutoStar Transport. After conf... [ More ] |
|      | | Anonymous | | 12/9/2007 6:32:00 PM |
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| Pick up | | Everything was great except these constant emails about my response.
It was fine, thank you, I'd use you and recommend you again.
I hope this is the last email.
Best
Mark [ View ] |
|      | | Mark | | 12/3/2007 11:06:00 AM |
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| Customer Service - Autostar | | Excellent follow-up. Quoted two week schedule. Car was picked-up within 3 days of the order placement (Thanksgiving was in between) . Mike called several times to ensure timely scheduling. [ View ] |
|      | | Tony | | 11/30/2007 8:10:00 AM |
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| Car move from Tampa,FL to Troy,MI | | Auto Star found Mitten Express as carrier.
Vehicale was picked up on time as promised, delivered on schedule.
No scratches or damages to the vehicle. Vehicle delived in the same condition as it was picked up, except for some dust and dirt whic... [ More ] |
|      | | hgouda | | 11/29/2007 8:53:00 PM |
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| REVIEW | | My initial contact with AUTOSTAR was pleasant. The contact person was very polite and easy to talk to. All the necessary paperwork was handled very quickly, and he kept me informed of what was happening at every phase of the process. Delivery of a... [ More ] |
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| Seguin to El Paso | | Requested pick up of a disabled car from a little, out of the way town and delivery to a more out of the way city in the corner of Texas 600 miles away. Talking to them one day, picked up the next, delivery the day after that. Damn good. [ View ] |
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| got it done | | Mike handled my order to move my 79 Vette after I had done some reviewing of different companies. Was extremely pleased with the follow up, the pick-up and delivery. Was kept informed every step of the way. No surprises. Would absolutley use again ... [ More ] |
|      | | brian | | 11/20/2007 8:33:00 AM |
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| Auto Star Transport | | Good Service,would use again. Pick up and delivery prompt. price was competive with other quotes. Notifications were made on both the pick up and drop off. [ View ] |
|      | | Bill D | | 11/19/2007 6:37:00 PM |
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| Excellent service and resolution of carrier issue | | I read a lot of reviews, got a number of quotes (but did not go for cheapest), and tried to contact several brokers. Autostar was always available by email or phone, and courteous and honest in communications. I realized that the broker did not contr... [ More ] |
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| Great communication and service | | Excellent communication and follow up. Pick up and delivery exactly as promised. Price was at low end of range available at the time. Very thorough. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX [ View ] |
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| AutoStar Transport | | I needed to move a SUV-MiniVan from Daytona Beach (FL) to Long Beach (CA). I contacted over ten transporters and got more than 10 quotes. The highest was a little over $1500, and the lowest was $850. The reason that I chose AutoStar was primarily ... [ More ] |
|      | | Benjamin | | 11/15/2007 2:04:00 AM |
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| AutoStar Was Super! | | They picked up the car early, and delivered to us right away! Great Service! Kept in touch! Nice to do business with! I will definately recommend using them. Thanks for doing what you promised to do....Lori [ View ] |
|      | | Lori Renzetti | | 11/14/2007 3:09:00 PM |
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| Transporting a Truck | | I needed to have a 27 foot long f-350 transported.I chose a company other than AUTOSTAR to move the truck.When the driver arrived he said he was unable to haul the truck because of the size.After a week or so the other company was not able to get the... [ More ] |
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| Fast and Cheap | | No window given for pickup but overall no problems. Cheapest rate (625) we found for truck and delivered in 3 days. I would definitely use them again and recommend them to anyone. [ View ] |
|      | | Mike | | 11/13/2007 6:57:00 PM |
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| 94 F 150 | | I would like to thank Mike Cannon,Fred,and the rest of the staff at AutoStar Transport + Logistics for the excellent service.they worked with me every step of the way.the driver was very proffesional and delivered my truck on time from CT to AZ.next ... [ More ] |
|      | | william cooley | | 11/9/2007 2:03:00 AM |
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| 2005 Chev Silverado | | Thank you for your great sevice! After several attempts to find a company to deliver our truck and much frustration we finally found AutoStar. They immediately picked up the truck in Texas and delivered to Oroville, WA within 4 days. David & M... [ More ] |
|      | | Fred & Tara | | 11/7/2007 4:27:00 PM |
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| great | | mostly all that was promised, late but the truck did break down............................................................................................................................................................................................. [ More ] |
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| Just overall Excellent | | I used this transport review to select who I would use to transport my very important vehicle, to me anyways, to Las Vegas on a very big move from Florida. Mike Cannon was very nice and very direct and had all the answers I needed, Linda who actually... [ More ] |
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