AutoStar Transport & Logistics 
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107 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
AutoStar Transport & Logistics reports that they have an average of 950 customers per year. Currently, this site has 107 reviews posted by individual customers for the past 365 days. So approximately 11.26% of AutoStar Transport & Logistics customers have posted a review.
This means that 88.74% percent of their customer’s opinions are not represented on this site. |
| Wonderful Experience! | | From the first moment I called Fran, I knew I was in good hands. She was polite, professional and knowledgable, and my car was picked up 2 days after it was made available. Pam followed up with me to make sure everything went smoothly, and I am happy... [ More ] |
|  | | Matthew | | 7/3/2008 5:40:00 PM |
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| Impressive! | | I was extremely impressed and happy with the service I received. The truck arrived the day after I first called Cecilia and delivered the car only 2 days after that in Florida. Cecilia and Pam were both very nice to work with, and kept me informed th... [ More ] |
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| Overall experience | | Transporting my 1965 Mustang GT convertible (a car I'd owned for 43 years, and was giving to my daughter) was XXXto me, at least XXXa truly big deal.
Fortunately, AutoStar Transport & Logistics made it seem as if it was a big deal to ... [ More ] |
| | | James A. Lodge | | 6/27/2008 4:17:00 PM |
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| Fantastic Service! | | Autostar saved the day for me and my fiance. After another company did not show up for more than a week, I contacted Patrick on Monday. My car was then picked up on Tuesday and delivered coast to coast the following Saturday. I am extremely impressed... [ More ] |
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| great service | | everyone i spoke to was friendly, professional, knowledge and was able to answer all my questions. i would definetly use them again upon my return trip.
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| Quick and reliable... | | Autostar's staff was extremely polite and professional. They answered all of my questions, and 1 day after I made my reservation,
my vehicle was picked up and on its way! I was very surprised by this as I did a lot of research and had heard sto... [ More ] |
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| contract was useless | |
I was very disappointed with AutoStar. When I talked to Patrick Malley he was so nice. I explained how last year I went through another company and had problems with price changes and slow delivery. He swore this would not happen again. Well, it d... [ More ] | | We are very sorry for any convenience the additional charges caused, but to be fair, Mrs Dube was warned well in advance that prices could change with the shifting cost of diesel. She placed the order 3 months in advance and was told at that time tha... [ More ] |
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| I like them. | | The price was good when considering the cost of gas. The gentleman was friendly and very profressional. The pick-up was quick and easy. The drop-off was as well...All in all two words...GREAT SERVICE. [ View ] |
| | | Alex | | 6/11/2008 11:10:00 PM |
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| Great Job | | I have had previous experiences with different auto transport companies. Those experiences are not comparable with my recent transport with Auto Star. They were professional, understanding and prompt. They got the job done! [ View ] |
| | | Taniesha | | 5/30/2008 5:49:00 AM |
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| Great Job! | | Staff was polite, professional and responsive. My car was loaded 2 days after I contacted them and arrived 5 days later. Not bad for coast to coast! Would definitely use again and highly recommend! Thanks again. [ View ] |
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| STAY AWAY RIP-OFF | | SIGNED AND PAID ON 04/04/08 FOR CAR PICK UP ON 04/15/08. ON 04/30/08 COMPNAY CALLS ME AND SAYS THEY CANNOT FIND A DRIVER AND OFFERED ME MY DEPOSIT BACK. NEVER GOT MONEY BACK. WROTE REVIEW AND THIS COMPANY GOT BAD REVIEW REMOVED, THIS IS WHY ONLY GOOD... [ More ] | | Below is a copy of our original response to Mr. Weinstein. I would also like to add that the only person responsible for having the reviews removed was Mr. Weinstein himself. After posting 3 reviews in his own name, he chose to post 3 more fake revie... [ More ] |
|  | | JEFF WEINSTEIN | | 5/22/2008 6:47:00 PM |
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| Excellent Job | | Contacted AutoStar on a Tuesday and vehicle was delivered the following Saturday! Service was extremely fast, and everyone I spoke to was polite and professional. I would highly recommend their service, and would definitely use them again. Great job!... [ More ] |
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| Excellent | | I would HIGHLY recommend AutoStar Transport. They really went out of their way to adjust to all the changes that I made, and my car was delivered in PERFECT condition and on time.
Everybody that I spoke to (from purchase to final delivery) was extre... [ More ] |
| | | Alejandro Trujillo | | 5/18/2008 6:52:00 PM |
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| Reputable Company | | They accommodated me well. After a failed encounter with another company, Patrick assured me that he would transport my car, which really gave me a since of comfort. After signing the contract everything began to move quite fast and no money actua... [ More ] |
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| California to Washington | | Overall a good experience. Customer service was responsive to questions, scheduling and timing of transport went as promised, and car was delivered on time and without any damage. I would recommend. [ View ] |
| | | Jim Packard | | 5/14/2008 3:47:00 PM |
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| examination of car | | I have not as yet examined the car because it was sent to my children's house. I do not however expect to find a problem because they said that at first glance it appeared to be in order. I expect to see the car tomorrow, at which time I will fol... [ More ] |
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| Review of Service | | This service was super fast, and a lot cheaper that I expected. The cost was far less that it would have been for me to move the car myself, and they were lightning quick. The car was picked up before the time estimated, and delivered well before i... [ More ] |
| | | Matthew | | 4/8/2008 8:23:00 PM |
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| cross country move made easy | | I initially made an email contact on a Thursday looking for a quote. Within a few hours I had a response. I waited until Monday morning to call and confirm our decision to go ahead. At that time I was unaware that the normal time for an arranged p... [ More ] |
| | | m. bauer | | 4/3/2008 4:55:00 PM |
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| Auto Transport | | Exelllent service, friendly and knowlegable staff both at autostar and top shelf transport all the way. Always available to answer any and all questions when I called. Picked up my mercedes and delivered it on time without any problems whatsoever. TH... [ More ] |
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| florida to new jersey | | placed order with danielle late on a tuesday and the car arrived early friday morning- this was florida to new jersey. driver was friendly and congenial. there was absolutely no damage. the service was incredible, and danielle is an attribute to t... [ More ] |
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| Very impressed and satisfied | | I searched for a company that was not only good in price but was also excellent in customer service. Although Autostar was not the 'cheapest' for my transport, they were willing to negotiate in price and came through on customer service! Fr... [ More ] |
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| Promptness and courteous | | All went very well and we were very pleased with the transport. The driver was very knowledable and careful in loading the auto. We would use this transport company again if the need arose.
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| Great--So much better than Expected! | | I checked with various companies about transporting a car from Florida to Massachusetts. After one company that had been around for more than 20 years just gave me the run around and kept raising their price (and still not giving me any definite inf... [ More ] |
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| GPS Transport | | Awesome pick up. Great delivery, would defiently recommend! Scheduled pick up was right on time and the driver ensured date of delivery would not interfer with my arrival at new destination. Brad was very courteous, respectful and very honest. Th... [ More ] |
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| very pleased | | Mike Cannon and David Conrad worked with me all the way from arrangements to delivery. Very pleased with the whole experience, will use them again. Very Accommodating, Thanks David G. [ View ] |
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| good service | | the company had good service, the car arrived in the time frame in which they said it would. Also the car arrived with no damages. The price i was qutoed was a very reasonable price and was one of the lowest quotes i got. i would recommend this compa... [ More ] |
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| Successful transport | | After interacting with many transport companies, I came accross AutoTransport and Cecilia Lopez. I was very impressed with her representation as well as the prices. Everything was coordinated exactly as explained it would be. The particular transp... [ More ] |
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| Great service | | After going through several other companies that made promises and neverdelivering. Autostar actualy came through. I called Fran, she gaveme a pick-up date the carrier was there. I recived a call on Friday nite that the carrier was delivering my trik... [ More ] |
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| Autostar Transport Great, Matson Not so Great | | My vehicle was being shipped from Hawaii to Arkansas. I dropped off my vehicle in Hawaii at Matson on December 26th for ocean transport. They were supposed to ship my car on January 4th, but somehow overlooked it or something and it did not leave p... [ More ] |
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| great service | | this will be my transport company from now on great service i highly recommend your Co.On time people are great they follow up with calls made sure everything went great.
Called and confirmed contact info. AjW [ View ] |
| | | Roland C | | 2/11/2008 1:42:00 PM |
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| GREAT JOB! | | Everyone I spoke with was friendly, professional, and knowledgable. I was very pleased with the level of communication AutoStar demonstrated, as well as the extremely quick pickup of my corvette (the day after I placed the order). I called numerous t... [ More ] |
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| Very pleased with service | | Being stationed in South Dakota, there are very few carriers that offered reasonable rates due to the small market here. I found that AutoStar offered a very reasonable $924 to ship my monte carlo from south dakota back to nothern california. The co... [ More ] |
| | | Pete F. | | 2/7/2008 4:33:00 PM |
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| Thanks for the great service! | | AutoStar Transport really saved the day for my wife and myself! After another company failed to pickup our vehicle after 17 days, we contacted AutoStar and they found a carrier that picked up my car that VERY SAME DAY! They followed through and did w... [ More ] |
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| Quick pickup and delivery | | I had a great experience with Autostar becuase they were able to get me a carrier in less than one day who would be able to pickup my car within 24 hrs and deliever it by the weekend, all for the quoted price I recieved. We initallyspoke with Autost... [ More ] |
| | | George | | 2/5/2008 8:10:00 AM |
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| Upstate New York To California | | Had no problems with their service. It was efficient and good XXXHassle free. Wasn't the lowest quote I'd got but as you'll find out it's one of the only places that has reviews posted and most of them were good. The actual trucking c... [ More ] |
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| Car Transport | | I found the entire process to be stress free! This was my first time shipping a car to another State - I was looking for the most professional staff to assist me in this task and I am happy to say I found them. Everyone invovled was simply wonderf... [ More ] |
| | | S Wilson | | 1/15/2008 3:12:00 PM |
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| Arizona to Wisconsin | | The Autostar transport and logistics is a company i would probably not use again. To start it off, there were errors in the info i supplied them with for the shipping info. Most of it was correct though. The agreement that i signed from them said ... [ More ] | | Copy of email sent to Mr. Benrud with the attached dispatch sheet:
David,
Here is the dispatch sheet that your carrier received with all of the completed information, including the correct year, make and model of the vehicle as well as all of t... [ More ] |
| | | david | | 1/14/2008 5:46:00 PM |
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| Great Company | | great people to work with they were really fast and had good price. there was no damage and my truck was delivered in one day were other companys told me it could take anywere up to 1 or 2 weeks. they were able to find a carrier right when i called..... [ More ] |
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| PROFESSIONAL AND RESPONSIVE | | GREAT JOB! Professional, courteous, knowledgeable. Available every time I called and I asked numerous questions. Always reassuring and responsive. Price was reasonable! WILL USE AGAIN! Very impressed. Thank you for an easy transport! [ View ] |
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| auto star transport of 1969 SuperBee | | I was in a rush to get my car delivered to me form Kansas and Auto Star was able to accommodate my rush request for transport. They did a wonderful job of coordinating the pick up and delivery and the driver couldn’t have been any better.
I wo... [ More ] |
| | | Jim R | | 1/12/2008 9:33:00 AM |
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| Good service | | Though a little bit early than scheduled, the overall experience is pretty good! Thanks! Also, I am very impressed by the driver, who is very nice and experienced. Good handle of the car. Great gentleman!
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| Great Service | | Great experience overall. Right from my first contact with Mike on the phone everything that was said was delivered in a reasonable manner with no excuses. A fine job considering my other experiences. I would not even consider shopping for this type ... [ More ] |
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| Everything worked out great, which is a good thing | | When i decided to ship my car from Mass to Florida I went on this site and read the reviews. Not much bad to say about this company so I decided to give them a call. I spoke to a man who knew what he was talking about and WASN'T PUSHY. I can&#... [ More ] |
| | | Christina Smith | | 1/8/2008 8:05:00 PM |
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| Damaged car in shipping, got run around | | The car was delivered damaged. After 15 phone calls, 2 faxes and several emails containing many pictures of the damage, no one has called me back to settle the cost of the damage. This has been going on for several months. They flooded me with reques... [ More ] | | Mr. Egan's "facts" have strayed a tremendous distance from the truth. Shortly after delivery of the vehicle on 8/27/07, we initiated contact to do a follow-up with Mr. Egan. At that time, he stated he thought there might be damage to ... [ More ] |
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| Auto Star Transport & Logistics | | The car I shipped arrived in the same shape it left the origin.
Auto Star's staff made themselves available at all times, and kept me posted of every event.
Great service, excellent price, friendly staff.
What else can you ask for? [ View ] |
| | | Eduardo Garcia | | 12/28/2007 2:23:00 PM |
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| QA experience | | Have used this company on two different occasions. Given the carrier industry as a whole, I would recommend their services.
Dan Fitch
President
FCI & Associates, Inc. [ View ] |
| | | Dan Fitch | | 12/21/2007 3:43:00 PM |
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| 2005 Corvette | | This was my first time transporting a car. I ready reviews via the internet and chose AutoStar from those reviews. I would not hesitate to use again. [ View ] |
| | | Bruce Olson | | 12/17/2007 12:34:00 PM |
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| MISLEADING practices.... | | AutoStar transport not only mislead me as to the length of time that it would take to ship my vehicle, but also hired a company that was ill-equipped to properly handle my request. David Conrad specifically said, "after the Jeep makes it on to ... [ More ] | | First of all, I would like to start off by apologizing to Mr. Boorhem for the unfortunate set of circumstances surrounding his transport. However, at no time was he misled by David Conrad, or any other representative of AutoStar Transport. After conf... [ More ] |
| | | Anonymous | | 12/9/2007 6:32:00 PM |
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| Pick up | | Everything was great except these constant emails about my response.
It was fine, thank you, I'd use you and recommend you again.
I hope this is the last email.
Best
Mark [ View ] |
| | | Mark | | 12/3/2007 11:06:00 AM |
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| Customer Service - Autostar | | Excellent follow-up. Quoted two week schedule. Car was picked-up within 3 days of the order placement (Thanksgiving was in between) . Mike called several times to ensure timely scheduling. [ View ] |
| | | Tony | | 11/30/2007 8:10:00 AM |
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