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Specialty Mobile Systems 

Location:4304 Cox Smith Rd
Mason, OH 45040
Phone Number:(800)789-5250
Secondary Phone Number:(800)577-3708
Web Site:http://www.autotransportspecialty.com/
Email Address:service@autotransportspecialty.com
Time On Site:5 Year(s), 2 Month(s). Since 8/28/2003 2:56:00 PM
MC Number:MC-461234 - MC-477612
 View government license and insurance information.
Company Type:Broker/Carrier



SMS is a family-owned and operated business located in Mason, Ohio. SMS treats their employees with admiration and respect, along with quality interoffice customer service. The motto at SMS is "We Do The Right Thing" - right for everyone involved: Customer, Carriers, Vendors, and Employees. SMS courteously and efficiently teams with all stakeholders to ensure that the vehicle transport process goes smoothly.
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Overall Rating:


755 ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall New
  • Customer Satisfaction Ratings
  • Distribution of Stars Report


  • Do The Reviews Accurately Represent This Company?
    Specialty Mobile Systems reports that they have an average of 1700 customers per year. Currently, this site has 394 reviews posted by individual customers for the past 365 days. So approximately 23.18% of Specialty Mobile Systems customers have posted a review.

    This means that 76.82% percent of their customer’s opinions are not represented on this site.
    Next Reviews on Specialty Mobile Systems
    Subject:Specialty Mobile was very easy!
    Review:I found my reviews for Specialty Mobile on this website. Specialty Mobile very nice and friendly on the phone. They kept the original quote for 30 days even after the gas prices spiked. I waited until after we arrived in California before I sent f... [ More ]
    Rating:
    Poster:Robin
    Date:10/11/2008 2:56:00 AM
    Subject:Transport race Porsche
    Review:Specialty Mobile was great. Their customer service on the scheduling and ordering was great. The carrier was top notch, courteous, on time, and very careful. Their price was great, and I would highly recommend them. [ View ]
    Rating:
    Poster:Paul Norwood
    Date:10/10/2008 11:08:00 AM
    Subject:2008 No Fear Silverado
    Review:Look no further......All the reviews are true!!! This is the first transport company I have used in 14 years in the car business that actually goes up and beyond your expectations.....I have shipped two more vehicles with these guys already and the... [ More ]
    Rating:
    Poster:Spencer Scott
    Date:10/10/2008 11:00:00 AM
    Subject:motorcycle transport
    Review:This was the first time I have had my vehicle transported. Everything went well. THe delivery was on time and the price was fair.I would use them again without hesitation [ View ]
    Rating:
    Poster:terryericson
    Date:10/10/2008 8:20:00 AM
    Subject:Specialty Mobile Inspires Confidence
    Review:This was my first experience having a car transported XXXa nearly-new BMW 335i. I'm glad I found this site because there seem to be a lot of sleazy transporters out there. Specialty Mobile had excellent reviews and seemed likely to be experienced... [ More ]
    Rating:
    Poster:Christo
    Date:10/9/2008 1:26:00 PM
    Subject:Broker good, carrier bad
    Review:Specialty Mobile itself was great to work with as a broker. Unfortunately, the carrier, Brooks Transportation, was awful. Did over $1000.00 of damage to the car, was unpleasant, and claim is still unresolved. [ View ]
    Rating:
    Poster:Patrick
    Date:10/9/2008 10:56:00 AM
    Subject:Great Service
    Review:I would definitely use them again. My car was delivered ahead of schedule and I was even able to save a day off my rental. No problems with the car. Great Service and very helpful. They even switched carriers for me so that I could get the car a day ... [ More ]
    Rating:
    Poster:mat333
    Date:10/8/2008 12:14:00 PM
    Subject:California bound Sunfire
    Review:Our exerience with Specialty Mobile was excellent! Amy was friendly and reasuring and more than willing to answer any questions we had about the moving process. We needed to move our daughter's car from Maryland to California. Amy assigned us to ... [ More ]
    Rating:
    Poster:Joan G.
    Date:10/8/2008 9:11:00 AM
    Subject:Great Service - would use again!
    Review:This is the first time i had the need for transporting a car. I initially tried just asking for quotes from everyone then came upon www.transportreviews.com and selected the top 3 carriers for quotes. SPecialty Mobile Systems was first to respond -... [ More ]
    Rating:
    Poster:Jeff
    Date:10/6/2008 12:47:00 AM
    Subject:good service
    Review:Their customer service stuff were great and helpful. The car carrier picked up my car on time and delivered to me on time. I was able to reach the truck driver during the shipping. Totally their service was good. [ View ]
    Rating:
    Poster:Lili
    Date:10/4/2008 6:29:00 PM
    Subject:transport of 1969 firebird
    Review:First time iI have had a car transported, Roger the driver was great let me know what was going on at all times and was very friendly and helpful. I would use them again in a heartbeat.One of the things that attracted me to them was that they are a f... [ More ]
    Rating:
    Poster:MARTY
    Date:10/2/2008 3:04:00 PM
    Subject:Texas Transport
    Review:I was impressed by the prompt friendly service. This is the third vehicle we have transported. The first two by other companies. This experience was superior to the other companies. I would recommend Specialty Mobile Systems to others. Susan J... [ More ]
    Rating:
    Poster:Susan Jones
    Date:10/1/2008 7:12:00 PM
    Subject:1966 Thunderbird
    Review:Very nice to deal with. Brad was right on time for pickup and kept me informed the whole trip. You would have thought my Bird was worth a fortune the way they handled it. I will be using SMS if I make another purchase. [ View ]
    Rating:
    Poster:James H.
    Date:9/30/2008 10:09:00 PM
    Subject:I would certainly use SMS again
    Review:This was transport to Colorado for an event (the Colorado Grand), and return. The cost was $1800 each way, $3600 total per car. Five of six cars on the enclosed transport were going to the same event. Pick up and delivery on both ends were exactly ... [ More ]
    Rating:
    Poster:Roger Cassin
    Date:9/26/2008 2:55:00 PM
    Subject:BMW from Maryland to Seattle
    Review:Excellent car transport company, everyone who I spoke to before and during the transport was courteous and professional. My car arrived in Seattle a few days early, and I couldn't be happier with my choice. Thank you Specialty Mobile!! [ View ]
    Rating:
    Poster:Waid Lin
    Date:9/26/2008 10:29:00 AM
    Subject:FROM VA to WA
    Review:The reservation process was quick and customer service rep seemed knowlegeable. Price was moderate, considering increase in gas prices and miitary discount. However, there was initial difficulty with dispatch and someone picking up this contract for ... [ More ]
    Rating:
    Poster:Michelle
    Date:9/24/2008 12:06:00 AM
    Subject:Classic car move
    Review: In September 2008 I enlisted the Services of Specialty Mobil Systems (SMS) to transport my non-operational 1959 Hillman Minx convertible from San Francisco to northern San Diego County. The process of scheduling the move and paying the required dep... [ More ]
    Rating:
    Poster:John R.
    Date:9/23/2008 12:58:00 PM
    Subject:Vehicle Shipping
    Review:Sadly this transport session was not by choice but, because the car was in terrible condition. I got my refund from the dealer and Specialty Mobile Transport was excellent in organizing its return to ME from WA. [ View ]
    Rating:
    Poster:Andrew
    Date:9/21/2008 8:30:00 PM
    Subject:California to Massachusetts
    Review:Specialty Mobile was very helpful and accomodating with my auto transfer. They allowed me some flexibilty because I had to change the date. The transporter was one day late in their pick up but that was not a big problem for me. They were picking ... [ More ]
    Rating:
    Poster:Annette
    Date:9/21/2008 1:32:00 PM
    Subject:Great and Easy Move
    Review:This company was extremely easy to work with. The employees were very friendly and professional. All in all after I found this company it was an easy move. Will use again if I ever move cross country again [ View ]
    Rating:
    Poster:Joe
    Date:9/19/2008 4:40:00 PM
    Subject:Great Transport
    Review:The service from Specialty Mobile Systems was excellent. I was provided a quote quickly and, upon acceptance, the driver contacted me within 24 hours. Robert, the driver from May Transport (Michigan based) was very polite, knowledgeable and eager t... [ More ]
    Rating:
    Poster:Don Mitchell
    Date:9/19/2008 1:05:00 PM
    Subject:Great auto transport with specialty mobile!
    Review:My auto transport went exceedingly smoothly - I saw the reviews of Specialty Mobile online and decided to go with them to move my car from Vermont to California because of their ranking and reviews. The customer service was exceptional, the pickup an... [ More ]
    Rating:
    Poster:Erin P.
    Date:9/18/2008 4:57:00 PM
    Subject:Maryland to Illinois
    Review:I picked this company because there were the most responsive and remained that way through the entire transport. I said the car would be ready on Wednesday, they picked it up on Friday and was delivered to my door on Sunday evening. I would choose ... [ More ]
    Rating:
    Poster:Sean
    Date:9/18/2008 3:55:00 PM
    Subject:Vehicle Transport
    Review:We contracted with Specialty Mobile Systems to transport our daughter's new Grand Cherokee from Cincinnati, Ohio, to San Diego, California. Specialty selected Matt, owner of Transylvania Express XXXa great name for a company, especially since Hal... [ More ]
    Rating:
    Poster:Richard Eiswerth
    Date:9/18/2008 11:12:00 AM
    Subject:Excellent
    Review:The services provided by Specialty Mobile was outstanding. Price was competitive. They found me a truck the same day I called and they allowed me to have items inside the car. Tracking was very easy and I even had the cell phone of the driver. Th... [ More ]
    Rating:
    Poster:Sebastien
    Date:9/18/2008 9:40:00 AM
    Subject:Specialty Mobile Systems: Two Thumbs Up!
    Review:My family and I recently relocated from Delaware to Colorado. Using different websites, I received quotes for moving my Honda Accord from at least 10 different companies. One of them was Specialty Mobile Systems. While their quote was among the highe... [ More ]
    Rating:
    Poster:Jamie M.
    Date:9/15/2008 1:07:00 AM
    Subject:Shipping jeep from CA to CT
    Review:We had a great experience shipping our 2002 Jeep Liberty from Southern California to Connecticut. We talked to several companies before choosing a company to work with. However, this company was late in shipping our car and did not know when they w... [ More ]
    Rating:
    Poster:Mike
    Date:9/13/2008 10:48:00 PM
    Subject:Wonderful service... GREAT PEACE OF MIND
    Review:Just like family! The staff at Specialty Mobile made us feel like family. We are from the south and believe in southern hospitality but the service and customer dedication we received from Amy and her staff are unsurpassed by no one. ( A special ... [ More ]
    Rating:
    Poster:F. Nation
    Date:9/12/2008 3:42:00 PM
    Subject:Great job by Specialty Mobile
    Review:I needed to ship my car from cincinnati ohio to orange county california. obtained multiple quotes and in the process of talking with transporters and looking at reviews, I learned that the lowest dollar quotes tended to be bogus or have a history o... [ More ]
    Rating:
    Poster:Sean
    Date:9/11/2008 9:43:00 PM
    Subject:SUBARU - IL to CAL
    Review:In August Specialty Moblie Systems from Ohio picked up my car wtihin 3 days of my Order and delivered it in California wihtin 4 days later - all ahead of schedule. Price was competitive to other bids I received. Car arrived in good condition withou... [ More ]
    Rating:
    Poster:JOHN
    Date:9/11/2008 7:02:00 PM
    Subject:CA to Greenvile, NC
    Review:I had a great experience with my move. The driver was prompt and gave me updates on when he would be arriving. My car got to my destination ahead of the estimated time which was very nice. I would definitely use this company again if I had to move my... [ More ]
    Rating:
    Poster:Ashlie M.
    Date:9/11/2008 5:23:00 PM
    Subject:Review
    Review:I was totally satisfied with the service received from this company. Although I had a last minute repair that happened the same day of delivery, once I determined the car couldn't be picked up at the designated time, the driver was willing to wa... [ More ]
    Rating:
    Poster:Cynthia Noble
    Date:9/11/2008 2:08:00 PM
    Subject:Helped in a jam
    Review:When I first started to look at auto transport I didn't realize that there were brokers...and for the most part I think they are all crooked or jaded in some way...Specialty Mobile was an exception....they made no promises that they couldn't ... [ More ]
    Rating:
    Poster:kthott
    Date:9/11/2008 1:46:00 PM
    Subject:Service
    Review:Reliable was so prompt. After I made the downpayment, I received a call about the car and transport dates, just as I had requested. The driver picked up the car and actually arrived earlier than promised. Great Service and very friendly staff. [ View ]
    Rating:
    Poster:Ms Bush
    Date:9/11/2008 12:08:00 PM
    Subject:Excellent Service
    Review:I called Speciality Mobile just few days before my move, they were having closed trailers so they told me that they cannot move on my desired date but can identify another mover for me that works with them. They called me within 2 hrs and provided ... [ More ]
    Rating:
    Poster:Sumit Nigam
    Date:9/11/2008 2:58:00 AM
    Subject:Speciality Mobile Systems
    Review:This company was a pleasure to do business with. I had no problems and my classic truck was delivered to me in the same condition it was picked up in. The transport time I posted seems a bit long, but it had nothing to do with the company. Hurri... [ More ]
    Rating:
    Poster:Jim
    Date:9/10/2008 3:25:00 PM
    Subject:These Ladies are the Real Deal
    Review:I just had a move from PA to CA. I did some research with different companies and Speciality Mobile had the best review. I talked to Amy and she was extremely helpful. I told them what days I needed the car to be picked up and what day it needed t... [ More ]
    Rating:
    Poster:Mario
    Date:9/10/2008 12:55:00 PM
    Subject:Excellent Service Overall
    Review:I assisted my elderly mother in the transport of her vehicle from Michigan to California as she was relocating. I was able to book the entire car transport process on her behalf and explained to Specialty Mobile her situation and needs. They we... [ More ]
    Rating:
    Poster:Chris A.
    Date:9/10/2008 10:39:00 AM
    Subject:excellent service
    Review:This is my 2nd time using Specialty Mobile. Like the 1st time, their customer service was friendly, helpful, and accomodating. The driver picked up and dropped off my vehicle ontime. He was extremely flexible in terms of pick up and drop off times... [ More ]
    Rating:
    Poster:Melody Liu
    Date:9/10/2008 12:28:00 AM
    Subject:Fantastic service !!!
    Review:Submitted a request to Specialty Mobile Systems a couple weeks ago to move a 1955 Ford Thunderbird from Kentucky to Florida and received a prompt reply. Their price of $995 was in the middle of the range of quotes ($650-$1200). Finally decided to pul... [ More ]
    Rating:
    Poster:Dan G.
    Date:9/9/2008 11:16:00 AM
    Subject:Great Service!!
    Review:Specialty Mobile Systems were great to work with! The customer service was excellent and everything with the auto transport was on time! I would highly recommend Specialty Mobile Systems for any auto relocation! This is definatly a company I will use... [ More ]
    Rating:
    Poster:Kelli Huss
    Date:9/8/2008 8:20:00 AM
    Subject:From NH to CA
    Review:My experience with Specialty Mobil Systems was stress free. After talking with several other companies I chose SMS for their honest approach and their genuine concern to assist me in an almost last minute car transportation. I was told by other compa... [ More ]
    Rating:
    Poster:Cheryl Lee
    Date:9/7/2008 12:15:00 PM
    Subject:Quick Ship for Wedding during Hurricane Fay
    Review:We elected to ship a car to our son two weeks prior to his wedding date. Friends who had shipped cars stated that there were no guarntees when it comes to timely shipping of vehicles and they could not recommend a company. We selected Specialty Mobil... [ More ]
    Rating:
    Poster:Charles Cole
    Date:9/6/2008 4:01:00 PM
    Subject:car transport
    Review:Everything went smoothly. The time was shorter than expected and the service was excellent. I was pleased with the response time to the inquiry and the personnel were honest and trustworthy. I would use them again in a heartbeat. [ View ]
    Rating:
    Poster:Sally
    Date:9/6/2008 1:36:00 PM
    Subject:From Orlando, FL to Monterey, CA
    Review:This was a transport of my daughter's car from my home in Orlando, FL to Monterey, CA. Due to her work schedule and her travel schedule, we gave only a 3 day window to pick up the car. Because of the short timeframe, we paid an additional $100 ... [ More ]
    Rating:
    Poster:PJC
    Date:9/3/2008 4:57:00 PM
    Subject:Great Company
    Review:This company is great. They were extremely friendly on the phone. They got my car picked up quick and followed directions very well. Somehow they even got my car shipped from Northern California to Florida in only 2 days as well. [ View ]
    Rating:
    Poster:Brian Chlebowski
    Date:9/3/2008 4:25:00 PM
    Subject:Excellent experience
    Review:We asked this company to move our son's "94 Buick to Kingman Arizona. When he had to be at his job less than a week from accepting the job there was just no time to get his things together and drive the car there. I know, who ships a "9... [ More ]
    Rating:
    Poster:L. Filson
    Date:9/2/2008 9:45:00 PM
    Subject:Great Service
    Review:This is the first time I was getting my vehicle moved to another location and I didn't know much about the transport companies. So I searched the internet and asked for quotes from several companies. From there I got to know about the Specialty M... [ More ]
    Rating:
    Poster:Sachin Kumar
    Date:9/2/2008 2:57:00 PM
    Subject:SMS -> Pioneer. Good Job !!
    Review:First the good part, they picked up my car right on time and delivered it in a short amount of time (9 days for NJ-CA transport). The rate was as quoted (no hidden charges). The delivery and pickup was prompt. I was on a tight schedule (was leaving N... [ More ]
    Rating:
    Poster:Bikash Agarwalla
    Date:9/2/2008 1:13:00 AM
    Subject:Great experience!
    Review:We had family circumstances make this a last minute need - Specialty Mobile was very prompt and so kind. Nate, our driver, was fantastic. Came to our home to pick up the car, was kind letting the kids watch it get loaded. I had his personal cell s... [ More ]
    Rating:
    Poster:KJ
    Date:9/1/2008 12:09:00 PM

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