| Car Transport | | Exceeded expectations - pickup ocurred a few days after I accepted quote and delivery took only about 5 days on a cross country trip. Driver was readily available for updates during trip [ View ] |
|  | | Greg Brink | | 9/7/2008 9:18:00 PM |
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| Direct Express | | Direct Express contracted Mans Auto Trans to transport my Restored 1970 Chevy Truck. The truck was never delivered to the destination promised and damaged on the truck was $1600.00.
Mans auto denied the damage and when I contacted Direct Express the... [ More ] | | Damages occur in about one out of every 200 shipments, and like this one they are usually not very serious. But we always want the customer treated fairly no matter the claim amount.
The Direct Express owner had not heard anything about the Philip... [ More ] |
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| transport to SC | | Very efficient and courteous - always in contact with me on Shane's cellular. I was very impressed withthe service of this company and expecially the driver. [ View ] |
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| Toyota Camry from IN to CA | | ****ATTENTION****
Direct Express is a very affordable car transport company. By arranging the pickup in Indianapolis, instead of at my home (a suburb, not more than 5 minutes from the city) THE QUOTED RATE DROPPED FROM $925 TO $825! The carriers wi... [ More ] |
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| Recommended | | I got the call for a pick-up on the first available day. We scheduled a time to meet, loaded up the car signed the papers and it was done in about 20 minutes. The driver was courteous, calling ahead of time to let me know when exactly he would arrive... [ More ] |
| | | Jim D. | | 9/5/2008 9:22:00 PM |
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| Direct Express Auto Trapnsport | | I chose this company because it was by far the lowest price They picked up the car on time and it was delivered exactly when they said it would be. I recommend this company and would not hesitate to use it again. [ View ] |
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| Review | | Everything was excellent and satisfied. Shipping cost was very good. I will refer to other people and will use again also. Specially, I contacted you very easy and your transportation advisor was very helpfull, very detailed explaination. [ View ] |
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| Vehicle Transportation | | Good experience. Pickup was reasonably on time and delivery was prompt and convenient. Driver was very courteous and kept me informed as to time of arrival in my area. Price of transport was probably a little high. [ View ] |
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| E 430 Mercedes | | My new car was delivered exactly as promised; on time and without a scratch. We live in a very rural area and they delivered the car right in the driveway. Good folks to work with for a reasonable price. Mitzie [ View ] |
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| What a Great Experience | | Direct Express Auto Transport did an amazing job moving my vehicle across the country! They worked with me to find a convenient time for me (and a time that would minimize transit time for my car). They were very friendly and very affordable. I wo... [ More ] |
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| Professional and Expedient | | The driver picked up the car, a 1930 Ford Model A, quickly, helped us get the car in the enclosed trailer, and had the car off the trailer and waiting in my driveway before I even got home. Note only would I use them again, but I would be afraid of ... [ More ] |
| | | Missouri Jeff | | 9/2/2008 2:05:00 PM |
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| Car delivery | | Very satisfied with the quality of service and would surely recommend.
It was a bit scary after hearing others stories about the delays in shipment and I was very pleased to have my car before I really expected to receive it. [ View ] |
| | | Sreenivas | | 9/2/2008 12:58:00 PM |
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| Well Done! | | I was going to drive the vehicle 2000 miles but started doing the math. $400 for gas, $200 for hotel and food and three days of driving all day, plus the risk of speeding tickets, accidents or mechanical problems. I decided to go on the internet an... [ More ] |
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| Excellent professional Service! | | Direct Express assigned "Keith" with Americal Eagle Transport to transport our 64 Pontiac Catalina from California to Oregon. He was a real professional. He contacted us before P/U and answered all of our questions. He went over the car wit... [ More ] |
| | | Linda | | 8/30/2008 2:19:00 PM |
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| Transport | | I have never had a vehicle transported. I found this company by doing a online search and doing a price comparison. They were the most reasonable priced and insured my vehicle. The pickup time was great it was the same day that the vehicle was rea... [ More ] |
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| What a service.. :) | |
This was my first time using a shipping carrier so I was a little sceptical.I did a little bit of research on internet and found that Auto Transport Direct's quote($650) was cheaper by $150-250 compared to the other carriers. The quote too was ... [ More ] |
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| Interstate Auto Transport | | The service that I received from Direct Express Auto Transport was excellent. I was called by the driver within 24 hours of making the reservation. He called twice on the day before pick up and once on the pick up day. He was professional, prompt,... [ More ] |
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| Great service | | I made the order on a Sunday afternoon. 4 days later my truck was heading to OR. The driver was always available and he was ontime for the drop off. My vehicle was dirty at the time of the drop off, but it had just traveled 2500 miles. This was a non... [ More ] |
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| Great Experience...would use again | | Vehicle was picked-up in a very timely matter. Driver was prompt and very friendly and professional. Delivery was delayed by one day but only because the driver became ill during transit of the vehicle, so no big deal, glad that he quickly recovered ... [ More ] |
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| Direct Express Auto Transport | | Pricing was very competitive. When I called Direct Express Auto Transport the people were very helpful and courteous - I appreciated that very much as this was the first time I have ever shipped a vehilce across the country. A transport company was... [ More ] |
| | | Jeff Karren | | 8/26/2008 7:04:00 PM |
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| Excellent Service! | | This is an excellent company to work with! The entire process was painless to ship our car from Ohio to California. The cost was very reasonable expecially with today's gas prices. Many other companies charged almost double what Direct Express... [ More ] |
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| Transporting car | | Very pleased with service and helpfulness of contacts at Direct Express Auto Transport. I will used them again when and if needed. The assign transport company was great to work with! [ View ] |
| | | Jeffrey B. Karren | | 8/26/2008 1:49:00 PM |
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| Great experience! Michigan to Nevada On-Time | | I placed an order about 2 weeks before the date I scheduled for my truck to be picked up from Metro Detroit Michigan to be shipped to Las Vegas. To be sure, I allowed my self a 7-10 day window. So I placed the order to be picked up on 8/18, but did n... [ More ] |
| | | Edward | | 8/25/2008 6:36:00 PM |
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| Excellent Service ! | | Very Good price and Excellent Service. The driver is very friendly. I wil let all my friends know this company and I Would use again for sure.
Vincent H. [ View ] |
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| transport | | they did an awesome job. on time very fair price in fact lower than competitor by over 400 dollars very good travel time 4 days and 2200 miles i do not think i could have driven that far in that time frame. I would definately use the service again.... [ More ] |
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| Truck woes | | My family and I were almost at our vacation destination when my 1999 Chevy trucks' engine failed. We were about 5 hours from home and in a small town in SC.
My gut feeling was that this truck would never make it home again. After an estimate ... [ More ] | | cool story ... thanks for the kind words [ view ] |
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| Direct Express Auto Transport | | Direct Express Auto Transport provided excellent service. Direct Express Auto Transport cost less than any other carrier I had estimate hauling my van from Michigan to Tennessee. I was surprised to recieve such excellent service with very helpful cus... [ More ] |
| | | L Mannor | | 8/23/2008 10:26:00 AM |
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| transport of vehicle | | felt price was reasonable. Prompt response to telephone inquiries. Signed up online but did not understand that pickup date meant a 7 day pickup window until spoke to auto transport. This would be helpful information to know when signing up online... [ More ] |
|  | | Eva Stinson | | 8/22/2008 12:22:00 PM |
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| Excellent car shipment XXXhighly recommended | | I wanted my car shipped from Austin, TX to Winston-Salem, NC. After looking out and reading reviews for several transporting companies I decided to go for Direct Express Auto Transport. They were prompt in picking up calls & responding. They assi... [ More ] |
| | | M Rahman | | 8/22/2008 9:54:00 AM |
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| car transport - excellent! | | Supior job XXX driver was excellent in delivery of car in perfect condition. Could not be more pleased in the overall process in the delivery of our car. I would recommend this company without any reservations. [ View ] |
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| Amazing Experience | | I had a great experience with Direct Auto Transport. They had assigned me to a carrier who was very upfront with me about the process. He allowed me to hang onto my car over the weekend as it would have sat in his yard if he picked it up earlier. ... [ More ] |
| | | Laura | | 8/21/2008 8:51:00 PM |
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| Overall Satisfaction | | Initial contact was made on 8/11/2008 ,car was in Collierville ,Tn. car was picked up on 8/16/2008 Saturday by a very courteous driver .Car was delivered in Los Angeles,California on Wednesday 8/20/2008 at nearly noon at the doorstep with not a scr... [ More ] |
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| EXCELLENT SERVICE!!! | | Very professional and amazing customer service! I was completely happy when I went with Direct Express! I only paid $625 total! After all the stressful times that I spent calling and canceling with other auto transport companies due to BAD ratings, I... [ More ] |
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| Direct Express Auto Transport | | Super fast! I called late Friday night for a non-urgent pick up. One of those "whenever you can get to it" type deals. Well, to my surprise, the driver picked it up Monday afternoon from my dad in New Jersey, and it was at my house in far w... [ More ] |
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| Positive Experience | | We had a very pleasant experience using Direct Express Auto Transport. They were patient with me as I needed to change our pickup date due to the timing of my daughter's availability to accept the car in California. Our car arrived in only 5 da... [ More ] |
| | | Linda | | 8/18/2008 9:36:00 AM |
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| Recommend Direct Express!!! | | Our entire experience with Direct Express and their carrier/driver was nothing but positive. I was very skeptical in shipping our vehicle across the country but finally decided to contact Direct Express after checking out many transportation reviews... [ More ] |
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| Vehicle Transport | | I was very impressed with the level of service I received from Direct Express Auto Transport. I was very particular about the transport company since I was having an expensive sports car shipped, and Direct Express met every expectation I had. I wi... [ More ] |
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| Complete experience couldn’t be better. | | The vehicle was picked up on the first available day and arrived at the destination 3 days later in excellent condition. It pays to do your homework. Direct Express Auto Transport has the best rating and reviews and it’s obvious why. They als... [ More ] |
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| Great Deal & Excellent SErvice! | | I couldn't be more satisfied with my entire experience using Direct Express Auto Transport! This was my first experience buying a vehicle out of state( let alone from Ebay!)and I was quite nervous & skeptical. I simply "Googled" aut... [ More ] |
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| Very satisfied with the service | | I have recently used service of Direct Express Auto Transport to transport my second car to Virginia to a friend.
I am very satisfied with the service.
I used only booking. As soon as I completed the form and placed the order, I received a co... [ More ] |
| | | Kumar | | 8/14/2008 7:59:00 PM |
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| Fast service | | My car was picked up on the 1st day available and transported in 4 days. The last shipper I used took more than 4 weeks!! Great service at a great price!! The driver was extremely careful and courteous and kept in touch with me along the way. If ... [ More ] |
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| Reviewing Direct Express Auto Transport | |
Customer Service
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Once my auto was assigned a truck and the pickup day was established everything was smooth a glass. The girls at Auto Direct customer service are polite and on the bal... [ More ] |
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| EXTREMLY POOR CUSTOMER SERVICE | | I will not use this company ever again because, i was told by an employee of your company prior to shipment that I could not have window tint on my car and I removed the tint before shipment. I drove the car to its pick up location and other cars on ... [ More ] | | We have never told a customer to remove the tint from their windows. Why would we? That does not matter to a shipper. So we do not understand how Jordan Walsh of Matthews, NC and USC Los Angeles could have gone to that trouble and expense? Since we d... [ More ] |
| | | Jordan | | 8/12/2008 10:08:00 PM |
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| Would use again | | This was my first experience using a shipping company and I couldn't have been happier with the service and speed of the delivery. I only needed to contact the office once and that was to ask a question about open vs. enclosed trailers. Beyond ... [ More ] |
| | | Jeremy | | 8/12/2008 12:11:00 PM |
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| Good broker, okay carrier | | After all the reviews on transportreviews.com, I was very careful when selecting a broker. Direct Express was 5-star rated, and gave a very competitive estimate, so I went with them, even despite some very negative reviews. I was very nit-picky wit... [ More ] |
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| Excellent experience | | Terrific company. Knowledgeable and walked me through every step. They picked up my car the same day and the driver kept me posted all along the way. Thank you. [ View ] |
| | | A Corso | | 8/11/2008 11:36:00 AM |
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| Transport Direct | | I gave my available pick up date and expected the pickup to be made two or three days after the date. The driver came one day after. The driver was very friendly and had my vehicle to the destination within 4 days. In addition, the driver gave my h... [ More ] |
| | | Chhak | | 8/11/2008 7:15:00 AM |
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| Champaign, IL to Redmond, WA | | I used Direct Express Auto Transport to relocate my Volvo S60 from Champaign, IL to Redmond, WA. The car was picked up and delivered within the stated time frames. The driver made his best efforts to load and unload my car at the closest "large ... [ More ] |
| | | Brian Bailey | | 8/8/2008 2:11:00 PM |
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| Ebay purchase | | We had a Triumph Herald that we purchased from ebay shipped from California to Nebraska. The whole process went extremely smoothly from the initial quote request through delivery of the car. After reading other peoples horror stories about auto sh... [ More ] |
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| They are very dependable and reliable! | | Dear Prospective Customer:
About 2 weeks ago, I was in your shoes. I had to find a way to get my vehicle from Texas to Virginia. Having never used a transportation company before, I was nervous. So I sat down at the computer and googled auto tr... [ More ] |
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